# Which AI receptionists are HIPAA compliant?

Of 24 tracked AI receptionists, 5 publicly state HIPAA support and 4 also offer a signed BAA (Phonely, Vapi, Bland, Retell AI). The rest say nothing about HIPAA on their public pages — we record that silence as "not published," not as "no," because many will sign a BAA on request.

## The data behind this answer

| Vendor | Compliance posture | Source | Verified |
| --- | --- | --- | --- |
| Bland | HIPAA + signed BAA (BAA available) | bland.ai | 2026-06-10 |
| Phonely | HIPAA + signed BAA (BAA available) | phonely.ai | 2026-06-27 |
| Retell AI | HIPAA + signed BAA (BAA available) | retellai.com | 2026-06-27 |
| Trillet | HIPAA stated (BAA not published) | trillet.ai | 2026-06-27 |
| Vapi | HIPAA + signed BAA (BAA available) | vapi.ai | 2026-06-27 |

## Related questions

### Do AI receptionists sign a BAA?

4 of the tracked vendors publicly offer a signed Business Associate Agreement (BAA): Phonely, Vapi, Bland, Retell AI. A BAA is required for a vendor to handle protected health information under HIPAA, so for medical and dental offices it is the figure that matters most.

### Is HIPAA the same as having a BAA?

No. A vendor can state it is HIPAA-aware or HIPAA-eligible without signing a BAA. Only a signed BAA legally permits the vendor to process protected health information on your behalf, so confirm the BAA, not just a HIPAA claim.

### How do you verify HIPAA claims?

We publish only what each vendor states on its public pages, with the source and date. Where HIPAA or BAA status is not stated we mark it "not published" rather than infer it. Confirm current compliance directly with the vendor before relying on it.

Canonical: https://frontdeskreview.com/ai-receptionists/answers/hipaa-compliant-ai-receptionist/
Cite: Per The Front Desk Review, "HIPAA AI receptionist" — https://frontdeskreview.com/ai-receptionists/answers/hipaa-compliant-ai-receptionist/
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