# CustomGPT.ai pricing (2026): plans, cost, and compliance

**Entry price:** $99/mo (Standard). Among the 9 ai chatbot builders we track it is the most expensive; median entry $0/mo.
**Domain:** customgpt.ai
**Free tier:** No · 7-day free trial
**Compliance:** HIPAA No · SOC 2 Yes · GDPR Yes
**Integrations:** WordPress, Wix, YouTube, HubSpot, Zendesk, Confluence, Shopify, Google Drive, Notion, Slack, SharePoint
**Best for:** Document-heavy knowledge base chatbots; Enterprise Q&A over internal content; Teams needing white-label chatbot with citation sourcing
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Standard | $99 | −10% | flat | $89/month billed annually. 10 agents, 1,000 queries/month, 5,000 documents per agent, 60M words storage, 3 team members, RAG API access. 7-day free trial (credit card required). | customgpt.ai |
| Premium | $499 | −10% | flat | $449/month billed annually. 25 agents, 5,000 queries/month, 20,000 documents per agent, 300M words storage, 5 team members, auto-sync website content, white-label branding removal. Most popular. | customgpt.ai |
| Enterprise | Quote-only | — | custom | Custom pricing. Unlimited agents, queries, documents, storage. Forward-deployed engineers, advanced RBAC, custom SSO, DPA, white-glove onboarding, real-time sync. | customgpt.ai |

**Key features:** Anti-hallucination with citations for every AI response; RAG API for developer integrations; Knowledge base from 5,000–20,000 documents per agent; SOC 2 Type II + GDPR.

**Plan limits:** No free tier — trial requires credit card; 1,000 queries/month on Standard (low for high-traffic); Auto-sync only on Premium and above; Add-ons: extra queries $375/mo, storage $300/mo, agents $100/mo.

## Cheaper ai chatbot builders alternatives

- [Voiceflow](https://frontdeskreview.com/software/ai-chatbot-builders/voiceflow/) — from $0/mo
- [Botpress](https://frontdeskreview.com/software/ai-chatbot-builders/botpress/) — from $0/mo
- [Chatbase](https://frontdeskreview.com/software/ai-chatbot-builders/chatbase/) — from $0/mo
- [Landbot](https://frontdeskreview.com/software/ai-chatbot-builders/landbot/) — from $0/mo
- [Tidio](https://frontdeskreview.com/software/ai-chatbot-builders/tidio/) — from $0/mo

Sources: 1 · Last verified 2026-06-15
Provenance: Pricing fetched directly from customgpt.ai/pricing/ on 2026-06-15: Standard $99/mo ($89 annual), Premium $499/mo ($449 annual), Enterprise custom. No free tier; 7-day credit-card trial. SOC 2 Type II and GDPR confirmed on customgpt.ai/security/; no HIPAA.
Canonical: https://frontdeskreview.com/software/ai-chatbot-builders/customgpt/
Cite: Per The Front Desk Review, CustomGPT.ai's entry plan was $99/mo as of 2026-06-15 — https://frontdeskreview.com/software/ai-chatbot-builders/customgpt/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl