# Tidio pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 9 ai chatbot builders we track it is the cheapest; median entry $0/mo.
**Domain:** tidio.com
**Free tier:** Yes · 7-day free trial
**Compliance:** HIPAA No · SOC 2 Yes · GDPR Yes
**Integrations:** Shopify, WordPress, Wix, BigCommerce, Messenger, Instagram, WhatsApp, Email, Zapier, HubSpot
**Best for:** E-commerce customer support; SMB live chat + AI hybrid; Teams needing human escalation from AI
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | 50 billable conversations/month, 10 seats, 50 Lyro AI conversations (one-off), 100 Flows visitors reached. Live chat, ticketing, basic analytics, multi-language. | tidio.com |
| Starter | $29 | −17% | flat | $24.17/month billed annually (2 months free). 100 billable conversations/month, 10 seats. Live chat, ticketing, basic analytics. Lyro AI add-on from $32.50/month. | tidio.com |
| Growth | $59 | −17% | flat | $49.17/month billed annually. From 250 up to 2,000 billable conversations/month, 10 seats. Advanced analytics, user permissions, automatic chat assignment, macros. | tidio.com |
| Plus | $749 | — | flat | Starting at $749/month. Custom conversations and seats. Departments, multi-project, custom branding, dedicated success manager, OpenAPI, custom limits. | tidio.com |
| Premium | Quote-only | — | custom | Contact for pricing. From 3,000 Lyro AI conversations, guaranteed 50% AI resolution, pay-per-resolution option, SSO, compliance features. | tidio.com |

**Key features:** Live chat + AI chatbot hybrid platform; Lyro AI Agent for autonomous support resolution; E-commerce native (Shopify, Wix, BigCommerce); SOC 2 + GDPR compliance.

**Plan limits:** 50 conversations/month on free tier; Lyro AI is a separate paid add-on (from $32.50/month); Flows automation billed separately (from $24.17/month); HIPAA not offered; SOC 2 confirmed.

Sources: 1 · Last verified 2026-06-15
Provenance: Pricing fetched directly from tidio.com/pricing/ on 2026-06-15: Free $0, Starter $24.17/mo (monthly), Growth from $49.17/mo, Plus from $749/mo, Premium custom. Lyro AI add-on from $32.50/mo. 7-day free trial. SOC 2 and GDPR confirmed; HIPAA not offered.
Canonical: https://frontdeskreview.com/software/ai-chatbot-builders/tidio/
Cite: Per The Front Desk Review, Tidio's entry plan was $0 (free)/mo as of 2026-06-15 — https://frontdeskreview.com/software/ai-chatbot-builders/tidio/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl