# Ada pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** ada.cx
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Zendesk, Salesforce, Freshworks, Twilio Flex, Shopify, Help Scout
**Best for:** large enterprises (300K+ conversations/year); regulated industries (healthcare, financial services); companies needing multi-channel AI across chat, email, voice, SMS

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Enterprise (Quote) | Quote-only | — | custom | Quote-only. Ada is a fit for companies with 300,000+ annual support conversations. Per-conversation pricing model; annual contracts typical. Third-party estimates (Vendr) suggest ~$30K starting / ~$70K median annual contracts — unconfirmed by Ada and not used as numeric values. | ada.cx |

**Key features:** Agentic AI supports chat, email, voice, and SMS in one platform; AIUC-1 certified — first AI customer service platform with agentic AI trust certification; No customer data used for shared model training; SOC 2 Type II + HIPAA + GDPR certified.

**Plan limits:** Recommended for companies with 300,000+ annual support conversations; Annual contracts — no month-to-month or self-serve; No published pricing; all deals through enterprise sales.

Sources: 1 · Last verified 2026-06-15
Provenance: ada.cx/pricing confirmed quote-only (300,000+ annual conversation fit, book consultation; no prices). Compliance from security.ada.cx — SOC 2/SOC 3, HIPAA, GDPR, CCPA, CPRA, PIPEDA, VPAT. AIUC-1 certification confirmed separately (Ada = first AI customer service platform certified).
Canonical: https://frontdeskreview.com/software/ai-customer-support/ada-cx/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl