# Forethought pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** forethought.ai
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Not published
**Integrations:** Zendesk, Salesforce, ServiceNow, Intercom, Freshworks, Gorgias, Confluence, Shopify, Amazon Connect, Genesys
**Best for:** mid-market to enterprise SaaS; teams with complex multi-channel support; organizations on Zendesk or Salesforce Service Cloud

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Team | Quote-only | — | custom | Entry tier. AI agents for chat and mobile, Autoflows, custom actions, CSAT collection, insights dashboard, multilingual, AI QA. Pricing blends platform fee + outcome-based charges — quote only. | forethought.ai |
| Professional | Quote-only | — | custom | Most popular. Adds email, voice, and Slack agent access; AI-surfaced insights, multi-brand management, custom handoff models. Quote only. | forethought.ai |
| Enterprise | Quote-only | — | custom | Adds Solve API, knowledge gap detection with AI article creation, Autoflow gap detection, Analytics API, enterprise security controls. HIPAA BAA available at this tier. Quote only. | forethought.ai |

**Key features:** AI triage routes tickets to the right team before a human sees them; 70+ integrations including major helpdesks, call centers, and knowledge bases; Outcome-based + platform fee hybrid pricing model; Supports chat, email, voice, Slack, mobile, and headless API channels.

**Plan limits:** No published pricing — all plans require a sales quote; No traditional free trial; offers Proof of Value (POV) engagement instead.

Sources: 1 · Last verified 2026-06-15
Provenance: forethought.ai/pricing confirmed contact-sales only (blend of platform + outcome fees). Compliance: SOC 2 Type II + HIPAA (BAA on enterprise) corroborated via security blog and third-party analyses; GDPR via DPA only, left null.
Canonical: https://frontdeskreview.com/software/ai-customer-support/forethought/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl