# Sierra pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** sierra.ai
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Salesforce, Zendesk, Snowflake, Databricks, Google Cloud, AWS
**Best for:** large enterprises requiring heavily customized AI agents; regulated industries (HIPAA, PCI, FedRAMP); companies with existing enterprise data platforms (Snowflake, Databricks)

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Enterprise (Quote) | Quote-only | — | custom | Quote-only (sierra.ai/pricing returns 404). Outcome-based pricing — pay for successful resolutions, success defined per contract. Third-party estimates (~$150K+/yr contracts, $50K–$200K implementation) are unconfirmed and not used as numeric values. No free trial; deployments typically 3–7 months. No helpdesk included. | sierra.ai |

**Key features:** Conversational AI agent for complex multi-turn support with outcome-based billing; Supports chat, SMS, WhatsApp, email, and voice; PII automatically encrypted and masked mid-conversation; ISO 42001 AI governance certification + FedRAMP High.

**Plan limits:** No published pricing — enterprise sales only (pricing page 404); No helpdesk included — must maintain a separate ticketing system; Deployments typically 3–7 months; No self-serve or free trial.

Sources: 1 · Last verified 2026-06-15
Provenance: sierra.ai/pricing returns HTTP 404 — no pricing published. Plan source uses sierra.ai/product/trust-and-reliability, which lists SOC 2, HIPAA, GDPR, PCI, FedRAMP High, CCPA, CSA STAR, ISO 27001, ISO 42001.
Canonical: https://frontdeskreview.com/software/ai-customer-support/sierra/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl