# ElevenLabs Agents pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 13 ai voice agents we track it is the cheapest; median entry $0/mo.
**Domain:** elevenlabs.io
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Not published · GDPR Not published
**Integrations:** Twilio, SIP trunking, Model Context Protocol (MCP), Zapier, Cal.com
**Best for:** Teams that want top-tier synthetic voice quality as the primary differentiator; Developers prototyping on a small monthly bundle before committing to usage pricing; Products needing both voice and text channels from one agent definition

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | hybrid | Forever-free tier: 15 agent minutes/month, 4 concurrent calls. Overage billed at $0.080/min. LLM tokens and telephony are billed separately at cost on top of the minute rate, and exceeding the concurrency limit triggers burst pricing at $0.160/min. Text-only messages are $0.003 each. No BAA at this tier. | elevenlabs.io |
| Starter | $6 | −16.67% | hybrid | $6/month month-to-month for 75 agent minutes, 6 concurrent calls. Annual billing works out to $5/month: the FAQ states you pay for ten months instead of twelve, which is the 16.67% figure recorded here. Overage $0.080/min; burst $0.160/min past concurrency. LLM and telephony billed separately at cost. | elevenlabs.io |
| Creator | $22 | −16.67% | hybrid | $22/month month-to-month for 275 agent minutes, 10 concurrent calls. The page advertises 'First month 50% off' at $11, which is a one-month promo and not the ongoing rate, so $22 is stored. Annual billing equates to $18.33/month. Overage $0.080/min; burst $0.160/min. LLM and telephony billed separately at cost. | elevenlabs.io |
| Pro | $99 | −16.67% | hybrid | $99/month month-to-month for 1,238 agent minutes, 20 concurrent calls. Annual billing equates to $82.50/month. Overage $0.080/min; burst $0.160/min past concurrency. LLM and telephony billed separately at cost. | elevenlabs.io |
| Scale | $299 | −16.67% | hybrid | $299/month month-to-month for 3,738 agent minutes, 30 concurrent calls, 3 workspace seats. Annual billing equates to $249.17/month. Overage $0.080/min; burst $0.160/min. LLM and telephony billed separately at cost. | elevenlabs.io |
| Business | $990 | −16.67% | hybrid | $990/month month-to-month for 12,375 agent minutes, 40 concurrent calls, 10 workspace seats. Annual billing equates to $825/month. Overage $0.080/min; burst $0.160/min. LLM and telephony billed separately at cost. | elevenlabs.io |
| Enterprise | quote-only | — | custom | Quote-only, so monthlyUsd is null. Elevated concurrency, custom terms and assurance around DPA/SLAs, and BAAs for HIPAA customers are offered at this tier only, confirmed verbatim in the Enterprise column. A buyer handling PHI cannot self-serve. | elevenlabs.io |

## Price changes

No change record has cleared two sources yet, so nothing is published on the wire.

**Key features:** Agents are built on ElevenLabs' own TTS, so voice quality and latency are first-party rather than stitched from a third-party vendor; Generous included-minute bundles at the low end (275 minutes for $22) make prototyping cheaper than pure pay-as-you-go rivals; Text-message channel priced separately at $0.003/message, so one agent can serve voice and chat; Annual billing is a clean two-months-free structure rather than an opaque discount.

**Plan limits:** Concurrency is capped per tier (4 to 40 calls); exceeding it does not fail the call but doubles the rate to $0.160/min under burst pricing; LLM tokens and telephony are explicitly NOT in the minute rate: they pass through at cost, so the real per-minute cost exceeds $0.080; BAAs for HIPAA are Enterprise-only; no self-serve tier is PHI-ready; SOC 2 and GDPR are not asserted on either ElevenLabs pricing page, so both are recorded null rather than assumed; The advertised $11 Creator price is a first-month promo only and reverts to $22.

Sources: 1 · Last verified 2026-09-10
Provenance: Re-verified against elevenlabs.io/pricing/agents and elevenlabs.io/pricing on 2026-09-10. No figure required correction. Confirmed the agents pricing page defaults to the MONTHLY view, so $0 / $6 / $22 / $99 / $299 / $990 are genuine month-to-month prices rather than annual-billed rates. Confirmed the draft's two judgement calls were both right: Creator's displayed $11 is a 'First month 50% off' promo and the ongoing rate is $22, and $5 / $18.33 / $82.50 / $249.17 / $825 are the annual-billed monthly equivalents, which belong in notes and not in monthlyUsd. The 16.67% annualDiscountPct is confirmed by the pricing-page FAQ, which states annual billing is two months free because you pay for ten months.
Canonical: https://frontdeskreview.com/software/ai-voice-agents/elevenlabs-agents/
Cite: Per The Front Desk Review, ElevenLabs Agents's entry plan was $0 (free)/mo as of 2026-09-10 — https://frontdeskreview.com/software/ai-voice-agents/elevenlabs-agents/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl