# Vapi pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Build). Among the 4 ai voice agents we track it is the cheapest; median entry $0/mo.
**Domain:** vapi.ai
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Twilio, Telnyx, WebRTC
**Best for:** developers; startups; enterprise; outbound-calling; inbound-calling

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Build | $0 | — | per_minute | No upfront cost; pay-as-you-go at $0.05/min for call hosting. Model provider costs passed through at actual cost (or $0 with own API key). SMS/Chat: $0.005/message. 10 concurrent calls included; additional at $10/month each. HIPAA add-on $2,000/month. Zero Data Retention add-on $1,000/month. 14-day call history retention. | vapi.ai |
| Scale | Quote-only | — | per_minute | Annual contract with fixed platform fee plus committed volume. Volume-based per-minute pricing (negotiated). Includes SOC2, HIPAA, PCI, SSO, RBAC, enterprise SLA, and custom data retention. Price is custom / contact sales. | vapi.ai |

**Key features:** API-first developer platform with full BYOK (bring your own LLM key) support; Call hosting at $0.05/min with model costs passed through at actual price; Enterprise compliance add-ons (HIPAA, Zero Data Retention) available on Build tier; Trusted by Amazon Ring, Intuit, ServiceTitan, New York Life.

**Plan limits:** 10 concurrent calls on Build (additional $10/month each); 14-day call history on Build; 30-day chat history on Build; HIPAA requires $2,000/month add-on on Build.

Sources: 1 · Last verified 2026-06-15
Provenance: Pricing fetched from vapi.ai/pricing; compliance from security.vapi.ai (Trust Center). HIPAA add-on is $2,000/month on Build; included on Scale. SOC2, GDPR, PCI DSS v4.0.1, and CCPA confirmed via Trust Center.
Canonical: https://frontdeskreview.com/software/ai-voice-agents/vapi/
Cite: Per The Front Desk Review, Vapi's entry plan was $0 (free)/mo as of 2026-06-15 — https://frontdeskreview.com/software/ai-voice-agents/vapi/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl