# Amazon Polly pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** aws.amazon.com
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Not published · GDPR Not published
**Integrations:** AWS SDK (Python, Java, Node.js, .NET, Go, Ruby, PHP), Amazon Connect (contact center), Amazon Chime SDK, Amazon Alexa, Genesys Cloud CX, AWS Contact Center Intelligence
**Best for:** AWS-native applications requiring embedded TTS at scale; Contact centers using Amazon Connect or Genesys; Healthcare applications requiring HIPAA-eligible TTS; Developers needing granular SSML control and speech marks for animation

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Standard Voices | Quote-only | — | custom | Pay-per-use: $4.00 per 1 million characters. Free tier: 5 million characters/month (no expiry). No flat monthly subscription. | aws.amazon.com |
| Neural Voices | Quote-only | — | custom | Pay-per-use: $16.00 per 1 million characters. Free tier: 1 million characters/month for first 12 months. | aws.amazon.com |
| Long-Form Voices | Quote-only | — | custom | Pay-per-use: $100.00 per 1 million characters. Free tier: 500,000 characters/month for first 12 months. | aws.amazon.com |
| Generative Voices | Quote-only | — | custom | Pay-per-use: $30.00 per 1 million characters. Free tier: 100,000 characters/month for first 12 months. | aws.amazon.com |

**Key features:** Four voice tiers: Standard, Neural (NTTS), Long-Form, and Generative; Languages: Arabic, Danish, Dutch, English (multiple accents), French, German, Hindi, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Spanish, Swedish, Turkish, Welsh, and more; W3C SSML support with custom newscast and conversational speaking styles; Speech Marks metadata for synchronized visual/lip-sync effects; Bidirectional real-time streaming API; Custom pronunciation lexicons for brand/technical terms; Speech caching at no additional cost; HIPAA eligible and PCI DSS certified.

**Plan limits:** Standard voices free tier: 5 million characters/month, no expiry; Neural voices free tier: 1 million characters/month, first 12 months only; Long-Form voices free tier: 500,000 characters/month, first 12 months only; Generative voices free tier: 100,000 characters/month, first 12 months only; Audio output: MP3, Vorbis, PCM; sample rates 8–24 kHz.

Sources: 1 · Last verified 2026-06-14
Provenance: aws.amazon.com/polly/pricing fetched 2026-06-14. Per-character rates confirmed directly from AWS pricing page. HIPAA certification and BAA availability confirmed via docs.aws.amazon.com/polly/latest/dg/what-is.html (fetched 2026-06-14): 'Amazon Polly is certified for use with regulated workloads for HIPAA and PCI DSS.'
Canonical: https://frontdeskreview.com/software/ai-voice-tts/amazon-polly/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl