# Document360 pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** document360.com
**Free tier:** No · 14-day free trial
**Compliance:** HIPAA Not published · SOC 2 Yes · GDPR Not published
**Integrations:** Zendesk, Freshdesk, Slack, Intercom, Salesforce, HubSpot, Zapier
**Best for:** knowledge-base; customer-support-docs; enterprise-documentation; SaaS-help-centers

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Professional | Quote-only | — | flat | Quote-only since late 2024 (no published price). Historical list price was ~$149/project/month; 2026 third-party quote estimates ~$199–$249/project/month (not vendor-published). Unlimited articles, custom domain, basic analytics, 24/5 support. 14-day free trial. | document360.com |
| Business | Quote-only | — | flat | Quote-only (no published price). Historical list price was ~$299/project/month; 2026 third-party quote estimates ~$399–$499/project/month (not vendor-published). Adds approval workflows, AI search (Ask Eddy), multilingual support, Zendesk/Freshdesk/Slack integrations. 14-day free trial. | document360.com |
| Enterprise | Quote-only | — | custom | Quote-only (no published price). 2026 third-party estimates put Enterprise around $799+/project/month annually; a stale upgrade-doc reference of $5,988/year exists but is not a current published list price. Adds SSO/SCIM, audit logs, sandbox, interactive decision trees, dedicated CSM. 14-day free trial. | document360.com |

**Key features:** Per-project billing model (not per-seat); Ask Eddy AI search on Business+; Decision-tree guides on Enterprise; Knowledge base focused (not API-doc first).

**Plan limits:** All plans billed per project per month; No free tier — 14-day trial only; Reader accounts separately licensed on Enterprise; All plan prices quote-only since late 2024.

Sources: 1 · Last verified 2026-06-15
Provenance: document360.com/pricing renders client-side and exposes no prices; confirmed quote-only since late 2024 via g2, checkthat.ai, and happysupport.ai. All monthlyUsd left null — no price invented. 2026 third-party quote ranges noted in plan notes for context only.
Canonical: https://frontdeskreview.com/software/api-documentation-tools/document360/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl