# Usersnap pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** usersnap.com
**Free tier:** No
**Compliance:** HIPAA Not published · SOC 2 Not published · GDPR Yes
**Integrations:** Jira, Slack, Azure DevOps, Zendesk, Linear, GitHub, GitLab
**Best for:** customer feedback management; enterprise product teams; user research; feedback-driven roadmaps

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Starter | Quote-only | — | flat | 5 seats, 5 active projects, 500 feedback items stored, 100k page views/month. Screen capture widgets, basic metadata, opportunity board. Official page does not render a verifiable USD price (euro display only); third-party aggregators conflict, so monthlyUsd set to null per no-guess policy. | usersnap.com |
| Growth | Quote-only | — | flat | 10 seats, 15 active projects, unlimited feedback storage, 500k page views/month. Feedback menu, channels, reply follow-ups, AI sentiment sensor. No verifiable USD price on official page; monthlyUsd null. | usersnap.com |
| Professional | Quote-only | — | flat | 20 seats, 20 active projects, unlimited feedback storage, 1M page views/month. Customer request portal, error console logs, behavioral targeting, segment identification. No verifiable USD price on official page; monthlyUsd null. | usersnap.com |
| Premium | Quote-only | — | flat | 50 seats, 50 active projects, unlimited feedback storage, 2M page views/month. Custom branding, Mobile SDK, multi-lingual translations, roles & permissions. Official page shows 'Starts from' with no verifiable USD figure; monthlyUsd null. | usersnap.com |
| Enterprise | Quote-only | — | custom | Custom pricing. Unlimited feedback, seats, projects, page views. Dedicated success manager, SSO (SAML/OIDC), custom terms, bank transfer payment available. | usersnap.com |

**Key features:** 50+ widget templates and flexible form builder; AI sentiment analysis and auto-categorization labels; Customer request portal for feature voting (Professional+); 30+ integrations including Azure DevOps and Zendesk.

**Plan limits:** Starter: 5 seats, 5 projects, 500 feedback items, 100k page views/mo; Growth: 10 seats, 15 projects, 500k page views/mo; Professional: 20 seats, 20 projects, 1M page views/mo; Premium: 50 seats, 50 projects, 2M page views/mo; Free offering is a trial only: ends after 20 feedback items, deactivated after 90 days.

Sources: 1 · Last verified 2026-06-18
Provenance: Re-fetched https://usersnap.com/pricing and https://usersnap.com/security on 2026-06-18. The official pricing page renders prices in EURO and does NOT display machine-readable USD figures for any paid plan. The draft's USD prices ($49/$109/$199/$319) could NOT be verified on the official page and are contradicted by Capterra (Startup $99 / Company $189 / Premium $329 under different plan names). Per a strict no-guess policy ALL paid-plan monthlyUsd are set to null. The free offering is a TRIAL (ends after 20 feedback items; accounts deactivated after 90 days), not forever-free, so freeTier=false. GDPR confirmed on security page ('compliant with the EU GDPR'); SOC 2 only cited for AWS datacenter, not Usersnap (null).
Canonical: https://frontdeskreview.com/software/bug-reporting/usersnap/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl