# CloudTalk pricing (2026): plans, cost, and compliance

**Entry price:** $27/mo (Lite). Among the 9 contact center software we track it is #2 cheapest of 9; median entry $75/mo.
**Domain:** cloudtalk.io
**Free tier:** No · 14-day free trial
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Salesforce, HubSpot, Zendesk, Pipedrive, Intercom, Freshdesk, Zapier, Make
**Best for:** SMB and mid-market call centers; Teams needing European data residency; Outbound sales teams
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Lite | $27 | −30% | per_seat | ~$27/user/month billed monthly (€27); ~$19/user/month billed annually (€19). 1 user minimum. Basic calling, 1 ring group, call recording, basic IVR routing. Prices shown in EUR on official page. | cloudtalk.io |
| Starter | $34 | −26% | per_seat | ~$34/user/month billed monthly (€34); ~$25/user/month billed annually (€25). 1 user minimum. Includes ring groups, call queues, click-to-call. | cloudtalk.io |
| Essential | $39 | −26% | per_seat | ~$39/user/month billed monthly (€39); ~$29/user/month billed annually (€29). 1 user minimum. Advanced routing, SMS/WhatsApp, CRM integrations. | cloudtalk.io |
| Expert | $69 | −29% | per_seat | ~$69/user/month billed monthly (€69); ~$49/user/month billed annually (€49). Minimum 3 users. Power dialer included, real-time analytics, Salesforce integration. | cloudtalk.io |

**Key features:** AI Voice Agents (AI Receptionist from €99/month); 14-day free trial, no credit card required; 9 global data centers on AWS and GCP; HIPAA, SOC 2 Type 2, ISO 27001, GDPR, PCI-DSS compliant.

**Plan limits:** Expert plan requires minimum 3 users; Power Dialer add-on €15/user/month; Parallel Dialer €39/user/month; Lite plan limits ring groups to 1.

## Cheaper contact center software alternatives

- [Twilio Flex](https://frontdeskreview.com/software/contact-center-software/twilio-flex/) — from $0/mo

Sources: 1 · Last verified 2026-06-15
Provenance: Pricing fetched directly from cloudtalk.io/pricing; page displays EUR pricing (Lite €27/€19, Starter €34/€25, Essential €39/€29, Expert €69/€49 monthly/annual). USD shown as ~1:1 approximations. Compliance fetched from cloudtalk.io/security: HIPAA, SOC 2 Type 2, ISO 27001, GDPR, CCPA, PCI-DSS explicitly stated; BAA not explicitly stated (kept null).
Canonical: https://frontdeskreview.com/software/contact-center-software/cloudtalk/
Cite: Per The Front Desk Review, CloudTalk's entry plan was $27/mo as of 2026-06-15 — https://frontdeskreview.com/software/contact-center-software/cloudtalk/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl