# Freshsales (Freshworks CRM) pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 8 crm software we track it is the cheapest; median entry $6/mo.
**Domain:** freshworks.com
**Free tier:** Yes · 21-day free trial
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Gmail, Outlook, Slack, Mailchimp, QuickBooks, Zapier, Freshdesk, Freshcaller
**Best for:** SMB sales teams wanting built-in calling; teams needing affordable AI lead scoring; HIPAA-regulated sales teams (BAA covers Freshsales)
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | per_seat | Free for up to 3 users. Kanban views, email templates, built-in phone, live chat, contact management. | freshworks.com |
| Growth | $9 | — | per_seat | $9 per user/month billed annually. Contact lifecycle stages, built-in chat/email/phone, custom fields, basic workflows, product catalog, 1 CPQ license. | freshworks.com |
| Pro | $39 | — | per_seat | $39 per user/month billed annually. Adds AI contact scoring, auto-assignment, territory management, sales sequences, multiple pipelines, advanced workflows. | freshworks.com |
| Enterprise | $59 | — | per_seat | $59 per user/month billed annually. Adds field-level permissions, custom modules, forecasting insights, sandbox, audit logs. | freshworks.com |

**Key features:** Freddy AI: 0-99 contact scoring, at-risk deal flags, AI email drafting; Built-in telephony (phone system out of the box, no third-party dialer); Sales sequences and auto-assignment / territory management; Unified Freshworks suite (support, marketing, calling); Visual Kanban deal views.

**Plan limits:** Free: up to 3 users, contact management, built-in phone, chat and email, Kanban views; Free excludes AI scoring, sales sequences and advanced workflows (Growth+); 21-day full-feature trial, no credit card (among the longest in the category); HIPAA BAA scope is limited to Freshdesk, Freshservice and Freshsales.

Sources: 1 · Last verified 2026-06-13
Provenance: Freshsales pricing fetched directly from the vendor pricing page (freshworks.com/crm/pricing).
Canonical: https://frontdeskreview.com/software/crm-software/freshsales/
Cite: Per The Front Desk Review, Freshsales (Freshworks CRM)'s entry plan was $0 (free)/mo as of 2026-06-13 — https://frontdeskreview.com/software/crm-software/freshsales/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl