# ChurnZero pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** churnzero.com
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, Gong, Stripe, Chargebee, Pendo, Mixpanel, Intercom, Jira
**Best for:** Mid-market to enterprise B2B SaaS; Teams with complex churn prevention workflows; Companies needing HIPAA-compliant CS tooling

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Custom | Quote-only | — | custom | Quote only — ChurnZero publishes no pricing and no named tiers; all engagement is via 'Book a Demo'. Pricing is based on number of customer accounts managed; annual contracts. | churnzero.com |

**Key features:** Real-time customer health scoring; In-app communication and NPS surveys; Journey orchestration and automation; HIPAA + SOC 2 Type 2 + ISO 27001 certified.

**Plan limits:** No published seat/account limits or named tiers; all negotiated per contract; Annual contract required.

Sources: 1 · Last verified 2026-06-15
Provenance: Re-fetched churnzero.com 2026-06-15: site is demo/quote-only with NO published pricing and NO named plan tiers. The prior draft's 'Growth' and 'Enterprise' named plans (and invented $12k/$40k-$80k contract figures) were FABRICATED and removed; collapsed to a single quote-only plan. HIPAA + SOC 2 Type 2 + ISO 27001 confirmed via ChurnZero trust center (compliance.churnzero.com / churnzero.com/trust-center).
Canonical: https://frontdeskreview.com/software/customer-success-software/churnzero/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl