# Totango pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** totango.com
**Free tier:** Not published
**Compliance:** HIPAA Not published · SOC 2 Yes · GDPR Yes
**Integrations:** Salesforce, HubSpot, Zendesk, Slack, Gmail, Outlook, Segment
**Best for:** Scaling B2B SaaS teams; Enterprise CS teams needing account hierarchy; Teams wanting modular CS platform

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Community Edition | Quote-only | — | custom | Referenced by secondary sources as a free entry tier for small teams/startups, but a forever-free Community Edition is NOT confirmed on the official totango.com/packages page (no $0 price shown). Price set to null pending official confirmation. | totango.com |
| Enterprise | Quote-only | — | custom | Quote only ('Talk to sales'). Includes 10 practitioner seats, 2,000 customer accounts, 5 teams. Annual contract. | totango.com |
| Premier | Quote-only | — | custom | Quote only ('Talk to sales'). Includes 20 practitioner seats, 3 viewer seats, unlimited teams, 10,000 customer accounts, dedicated account team. | totango.com |

**Key features:** Composable customer success platform; Practitioner/Contributor/Viewer seat model; Unison AI customer intelligence engine (add-on); Catalyst customer growth product.

**Plan limits:** Enterprise: 2,000 customer accounts, 10 practitioner seats, 5 teams; Premier: 10,000 customer accounts, 20 practitioner seats, 3 viewer seats; No public dollar prices on official packages page.

Sources: 1 · Last verified 2026-06-15
Provenance: Re-fetched totango.com/packages 2026-06-15: every tier shows ONLY 'Talk to sales' — NO dollar prices are published. The prior draft's Starter $249 and Growth $1,099 came solely from a third-party aggregator (zoftwarehub.com) and have been nulled (null beats a guess). The page now lists Totango (Enterprise, Premier), Unison AI, and Catalyst (Growth) products — all quote-only. A free 'Community Edition' is referenced by secondary sources but not confirmed on the official packages page, so its price was nulled and freeTier set to null. SOC 2 Type 2 confirmed via totango.com legal/trust pages.
Canonical: https://frontdeskreview.com/software/customer-success-software/totango/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl