# UserGuiding pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Support Essentials). Among the 8 digital adoption platforms we track it is the cheapest; median entry $58/mo.
**Domain:** userguiding.com
**Free tier:** Yes · 14-day free trial
**Compliance:** HIPAA Not published · SOC 2 Not published · GDPR Yes
**Integrations:** Segment, Mixpanel, Amplitude, HubSpot, Intercom, Slack, Zapier
**Best for:** SMBs and startups; teams wanting transparent pricing; cost-sensitive product onboarding
**Price tracked since:** June 2026 (last change 2026-07-25: $290 → $174)

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Support Essentials | $0 | — | flat | Forever-free. Unlimited MAUs. Includes knowledge base, product updates widget, resource center, and AI assistant with 50 free monthly resolutions. Does NOT include in-app guides or tours. | userguiding.com |
| Starter | $290 | −40% | flat | Up to 2,000 MAUs. $290/mo billed monthly or $174/mo billed annually (saves ~$900/yr, ~40% off). Includes active guides, session replay recordings, surveys, customizable themes, seats. | userguiding.com |
| Growth | $580 | −40% | flat | Up to 5,000 MAUs. $580/mo billed monthly or $349/mo billed annually (saves ~$1,800/yr, ~40% off). Unlimited guides, A/B testing, goal tracking, custom CSS, localization, unlimited session replay. | userguiding.com |
| Enterprise | Quote-only | — | custom | Unlimited MAUs. Adds SOC2/GDPR/HIPAA compliance certifications, SAML SSO, activity logs, personalized coaching, unlimited seats. Custom pricing. | userguiding.com |

**Key features:** Forever-free knowledge base tier; Session replay included in paid plans; A/B testing from Growth tier; Annual billing ~40% cheaper than monthly.

**Plan limits:** SOC2/HIPAA certifications only on Enterprise plan; Starter capped at 2,000 MAUs; Growth capped at 5,000 MAUs; 14-day trial converts to free Support Essentials.

Sources: 1 · Last verified 2026-06-15
Provenance: Pricing fetched from userguiding.com/pricing on 2026-06-15. Live page: Starter $290/mo (monthly) or $174/mo (annual); Growth $580/mo (monthly) or $349/mo (annual). Draft's monthly figures ($249/$499) were wrong and corrected to $290/$580. Annual discount is ~40% (174/290 and 349/580), corrected from the draft's stated 30%. Forever-free Support Essentials tier confirmed. Compliance (SOC2/HIPAA/GDPR) is Enterprise-only per the pricing page (GDPR claimed across all plans).
Canonical: https://frontdeskreview.com/software/digital-adoption-platforms/userguiding/
Cite: Per The Front Desk Review, UserGuiding's entry plan was $0 (free)/mo as of 2026-06-15 — https://frontdeskreview.com/software/digital-adoption-platforms/userguiding/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl