# incident.io pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Basic). Among the 7 incident management we track it is the cheapest; median entry $0/mo.
**Domain:** incident.io
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Slack, Microsoft Teams, Jira, PagerDuty, Datadog, GitHub, Opsgenie, Confluence
**Best for:** Slack-first engineering teams wanting native chat-based incident response; Healthcare-adjacent SaaS teams requiring HIPAA compliance at free tier; Teams consolidating on-call and incident management in one tool
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Basic | $0 | — | flat | Free plan. Core incident management to get started. | incident.io |
| Team | $19 | −21% | per_seat | Month-to-month $19/user; annual $15/user/month (21% discount). On-call add-on +$10/user/month available. | incident.io |
| Pro | $25 | — | per_seat | Monthly billing only published at $25/user/month; no annual rate listed. On-call add-on +$20/user/month available. | incident.io |
| Enterprise | Quote-only | — | custom | Contact sales. Advanced security, support, and control. | incident.io |

**Key features:** Slack/Teams-native incident response workflow; AI-powered automation and post-incident summaries; Built-in on-call scheduling (add-on); Customizable post-incident review processes; HIPAA compliance across all plan tiers.

**Plan limits:** Basic (Free): single team on-call, basic automation; Team: multi-team on-call, AI automation; Pro: advanced insights, private incidents, customizable post-incident processes; On-call available as add-on: +$10/user/month (Team), +$20/user/month (Pro).

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page https://incident.io/pricing fetched 2026-06-14. Page states HIPAA Compliant across all plans; no explicit BAA mention. Team plan: $19/user/month (monthly) or $15/user/month (annual, 21% discount). Pro plan: $25/user/month — no annual price published for Pro. Enterprise: contact sales. Integrations list from https://incident.io/integrations fetched 2026-06-14.
Canonical: https://frontdeskreview.com/software/incident-management/incident-io/
Cite: Per The Front Desk Review, incident.io's entry plan was $0 (free)/mo as of 2026-06-14 — https://frontdeskreview.com/software/incident-management/incident-io/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl