# Rootly pricing (2026): plans, cost, and compliance

**Entry price:** $20/mo (Essentials). Among the 7 incident management we track it is the most expensive; median entry $0/mo.
**Domain:** rootly.com
**Free tier:** No · 14-day free trial
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Slack, Microsoft Teams, Jira, Confluence, Datadog, GitHub, Zoom, Sentry
**Best for:** Startups and scaleups wanting HIPAA compliance with startup pricing; Teams using Slack as primary incident command center; SRE teams wanting AI-native root cause analysis and remediation suggestions
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Essentials | $20 | — | per_seat | $20/user/month for Incident Response module; same $20/user/month for On-Call module (sold separately or bundled). Startup discount of up to 50% available for qualifying companies. | rootly.com |
| Enterprise | Quote-only | — | custom | Contact sales. Added flexibility and security for enterprise scale. | rootly.com |

**Key features:** Agentic AI SRE with root cause analysis and suggested fixes; MCP server integration for in-IDE incident resolution; Slack/Teams-native workflows with bi-directional Jira sync; AI-powered meeting transcription and real-time summaries; HIPAA-compliant with BAA (SOC 2 Type II, GDPR, CCPA).

**Plan limits:** No free tier; Essentials starts at $20/user/month; Trial typically 2 weeks (extendable on request); Incident Response and On-Call sold as separate $20/user/month modules or bundled; Startup discount up to 50% for companies under 100 employees, $50M raised, 5 years old; Pay-what-you-can for companies under 25 employees.

## Cheaper incident management alternatives

- [PagerDuty](https://frontdeskreview.com/software/incident-management/pagerduty/) — from $0/mo
- [Opsgenie (Atlassian)](https://frontdeskreview.com/software/incident-management/opsgenie/) — from $0/mo
- [incident.io](https://frontdeskreview.com/software/incident-management/incident-io/) — from $0/mo
- [Squadcast](https://frontdeskreview.com/software/incident-management/squadcast/) — from $0/mo
- [FireHydrant](https://frontdeskreview.com/software/incident-management/firehydrant/) — from $0/mo

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page https://rootly.com/pricing fetched 2026-06-14. Page explicitly states SOC 2 Type II, GDPR, CCPA, and HIPAA compliant, with BAA coverage — hipaa=true, baa=true (re-verified 2026-06-14). No annual billing option or discount mentioned. Essentials plan: $20/user/month for both Incident Response and On-Call modules. Startup discount program (up to 50% off) for companies <100 employees / <$50M raised / <5 years old.
Canonical: https://frontdeskreview.com/software/incident-management/rootly/
Cite: Per The Front Desk Review, Rootly's entry plan was $20/mo as of 2026-06-14 — https://frontdeskreview.com/software/incident-management/rootly/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl