# Document360 pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** document360.com
**Free tier:** No · 14-day free trial
**Compliance:** HIPAA Not published · SOC 2 Not published · GDPR Yes
**Integrations:** Zendesk, Freshdesk, Intercom, Slack, Microsoft Teams, Zapier, Salesforce, GitHub
**Best for:** Customer-facing product documentation at scale; Teams needing embedded help center + ticket deflection; Enterprises requiring multi-language documentation

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Professional | Quote-only | — | custom | Quote-only. 'Built for growing teams to scale documentation efficiently.' No published USD price; requires sales quote. | document360.com |
| Business | Quote-only | — | custom | Quote-only. 'Advanced features and tracking controls for mid-sized teams.' Integrations include Zendesk, Freshdesk, Intercom, Slack, Teams, Drift, Zapier, Make, GitHub. | document360.com |
| Enterprise | Quote-only | — | custom | Quote-only. Yearly plan only per page. Adds Salesforce, Crowdin, Phrase. 'Custom AI solutions for enterprises with high-scale and high-security needs.' | document360.com |

**Key features:** Eddy AI writing agent with FAQ and content generation; Dual-audience portal: separate editor and reader experiences; Embeddable knowledge base widget for in-product help; Auto-translation to 50+ languages; REST API with full read/write access.

**Plan limits:** No free plan; 14-day trial only; Professional: quote-only, no published seat/article limits; Business: 30+ integrations unlocked; Enterprise: yearly billing only, SSO and SCIM included.

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page https://document360.com/pricing/ accessed 2026-06-14. Page displays three plan tiers (Professional, Business, Enterprise) but shows only 'Get a quote' buttons with zero published USD figures. All plans require sales contact for pricing. GetApp profile confirmed no pricing info available.
Canonical: https://frontdeskreview.com/software/knowledge-base-software/document360/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl