# Crisp pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 7 live chat software we track it is the cheapest; median entry $0/mo.
**Domain:** crisp.chat
**Free tier:** Yes
**Compliance:** HIPAA No · SOC 2 Not published · GDPR Yes
**Integrations:** Slack, Shopify, WooCommerce, HubSpot, Zapier, WhatsApp, Instagram, Facebook Messenger
**Best for:** Startups and SMBs wanting flat predictable pricing without per-seat charges; EU-based teams needing GDPR-compliant DPA on a budget; Teams managing support across 8+ channels from one inbox
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | Free forever. 2 seats included. | crisp.chat |
| Mini | $45 | — | flat | $45/workspace/mo (month-to-month). 4 seats included. Annual billing available at a discount in-app but percentage not published. Additional agents $10/mo each. | crisp.chat |
| Essentials | $95 | — | flat | $95/workspace/mo (month-to-month). 10 seats included. Adds chatbot, analytics, knowledge base, WhatsApp, Instagram channels. | crisp.chat |
| Plus | $295 | — | flat | $295/workspace/mo (month-to-month). 20+ seats. Includes unlimited AI automations, white-labelling, Salesforce CRM integration, AI spam filter. | crisp.chat |
| Enterprise | Quote-only | — | custom | Custom pricing. Includes dedicated onboarding and personalized SLAs. | crisp.chat |

**Key features:** Flat per-workspace pricing (not per-seat) with included seat bundles; No-code AI Agent builder with template library; Omnichannel inbox consolidating chat, email, WhatsApp, Instagram, Messenger, Telegram; Built-in CRM storing customer data alongside conversation history; White-labelling and Salesforce integration on Plus plan.

**Plan limits:** Free: 2 seats, basic live chat only; Mini ($45/workspace): 4 seats, +$10/mo per additional agent; Essentials ($95/workspace): 10 seats, adds chatbot and knowledge base; Plus ($295/workspace): 20+ seats, unlimited AI automations.

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page https://crisp.chat/en/pricing/ fetched 2026-06-14. Flat per-workspace pricing. Annual billing available via in-app toggle but discount rate not published on pricing page. No HIPAA or BAA mentions; security features listed are TLS encryption, EU hosting, and DPA. Corroborated by GetApp listing.
Canonical: https://frontdeskreview.com/software/live-chat-software/crisp/
Cite: Per The Front Desk Review, Crisp's entry plan was $0 (free)/mo as of 2026-06-14 — https://frontdeskreview.com/software/live-chat-software/crisp/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl