# Olark pricing (2026): plans, cost, and compliance

**Entry price:** $29/mo (Standard). Among the 7 live chat software we track it is #6 cheapest of 7; median entry $0/mo.
**Domain:** olark.com
**Free tier:** Yes
**Compliance:** HIPAA Not published · SOC 2 Not published · GDPR Yes
**Integrations:** Salesforce, HubSpot, Shopify, WordPress, Zendesk, Mailchimp, Google Analytics, Slack
**Best for:** Small businesses wanting a simple, low-cost live chat with CRM integrations; Teams needing searchable conversation transcripts for QA; WordPress and Shopify site owners wanting quick installation
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Standard | $29 | — | per_seat | $29/seat/mo on month-to-month. Annual and 2-year subscriptions available at a discount (exact % not published). Includes basic integrations. Free tier available: 1 agent, max 20 chats/mo. | olark.com |
| Pro | Quote-only | — | custom | No published price; custom contract terms. Includes AI-powered automation and all PowerUps. | olark.com |

**Key features:** Searchable full transcript archive with filtering and sorting; Customizable chatbox styling to match brand; Rule-based automation for proactive visitor engagement; Real-time analytics: chat volume, CSAT, agent activity; Drag-and-drop pre-chat form builder.

**Plan limits:** Free tier: 1 agent, maximum 20 chats/month; Standard: $29/seat/mo, unlimited chats; Pro: custom pricing, full PowerUps and AI automation included.

## Cheaper live chat software alternatives

- [Tidio](https://frontdeskreview.com/software/live-chat-software/tidio/) — from $0/mo
- [Crisp](https://frontdeskreview.com/software/live-chat-software/crisp/) — from $0/mo
- [Gist](https://frontdeskreview.com/software/live-chat-software/gist/) — from $0/mo
- [Freshchat](https://frontdeskreview.com/software/live-chat-software/freshchat/) — from $0/mo
- [LiveChat](https://frontdeskreview.com/software/live-chat-software/livechat/) — from $19/mo

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page https://www.olark.com/pricing fetched 2026-06-14. Standard plan confirmed at $29/seat/mo. Pro plan has no published price (quote-only). Annual/multi-year subscriptions mentioned as cheaper than month-to-month but exact discount not stated. No HIPAA, BAA, or named integrations listed on pricing page (integrations referenced via separate PowerUps page).
Canonical: https://frontdeskreview.com/software/live-chat-software/olark/
Cite: Per The Front Desk Review, Olark's entry plan was $29/mo as of 2026-06-14 — https://frontdeskreview.com/software/live-chat-software/olark/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl