# Heap pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 8 product analytics we track it is the cheapest; median entry $3/mo.
**Domain:** heap.io
**Free tier:** Yes
**Compliance:** HIPAA Not published · SOC 2 Yes · GDPR Not published
**Integrations:** Segment, Snowflake, BigQuery, Redshift, Salesforce, Marketo, Slack
**Best for:** Product and UX teams wanting retroactive event analysis without pre-instrumentation; SaaS companies tracking cross-device user journeys; Enterprises needing Contentsquare's combined DXA and product analytics stack; Teams wanting AI-surfaced friction points without manual funnel setup

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | Up to 10K monthly sessions, core analytics charts, unlimited enrichment sources, integrations, 6 months data history, SSO. | heap.io |
| Growth | Quote-only | — | flat | Usage-based; no published USD price — sign up and install the snippet to get a session-based estimate. Adds Sense AI, unlimited users & reports, chart customization, CSV exports, 12 months data history, email support. | heap.io |
| Pro | Quote-only | — | flat | Custom quote (contact sales). Adds account analytics, engagement matrix, report alerts, session replay add-on, standard support. | heap.io |
| Premier | Quote-only | — | flat | Custom quote (contact sales). Adds data warehouse integration, behavioral targeting, unlimited projects, advanced permissions, dedicated CSM, region-specific storage. | heap.io |

**Key features:** Automatic event capture without manual instrumentation (retroactive analysis); Heap Illuminate: AI-powered friction and drop-off detection; Sense AI for natural-language analytics queries; Journeys: visual workflow maps with per-step conversion rates; Session replay with cued moments of interest; Heatmaps and engagement matrix; SOC 2 Type II certified (via Contentsquare trust portal; ISO 27001/27017/27018/27701 also held); Region-specific data storage on Premier.

**Plan limits:** Free plan capped at 10K monthly sessions; Free plan: 6 months data history only; Session replay only available on Pro tier and above (add-on); Data warehouse integration (Snowflake/BigQuery) only on Premier; Heap is now part of Contentsquare; trust portal at trust.contentsquare.com.

Sources: 1 · Last verified 2026-06-13
Provenance: https://www.heap.io/pricing accessed 2026-06-13
Canonical: https://frontdeskreview.com/software/product-analytics/heap/
Cite: Per The Front Desk Review, Heap's entry plan was $0 (free)/mo as of 2026-06-13 — https://frontdeskreview.com/software/product-analytics/heap/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl