# Loop Returns pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 7 returns management we track it is the cheapest; median entry $19/mo.
**Domain:** loopreturns.com
**Free tier:** Yes
**Compliance:** HIPAA Not published · SOC 2 Yes · GDPR Yes
**Integrations:** Shopify, Klaviyo, Gorgias, Attentive, ShipBob, NetSuite, Stripe, Rise.ai
**Best for:** Shopify-native DTC brands; High-volume brands wanting exchange-first returns; Brands needing Shop Now functionality
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | Returns software, US/Canada domestic return labels, Return Bars, package protection. Shown on the Shopify App Store listing only (the official pricing page lists no free plan). Shopify-only. No stated volume cap. | apps.shopify.com |
| Essential | $155 | — | flat | Unlimited destinations, automated return policies, carrier rate shopping, workflows, order editing, store credit and refunds, gift returns, label customization, insights, fraud detection. Bundle with Loop Tracking for 10% off. $155/mo on both the Shopify listing and loopreturns.com/pricing. | apps.shopify.com |
| Advanced | $340 | — | flat | All Essential plus Shop Now, Instant Exchange, Bonus Credit, store credit incentives, advanced exchanges (Keep Item, cross-border, bundles), dynamic fees, dedicated support, performance reviews. $340/mo on the Shopify App Store listing (billing-authoritative for Shopify merchants); loopreturns.com/pricing lists $272/mo for this tier. | apps.shopify.com |
| Enterprise | Quote-only | — | custom | Custom pricing. Adds Instant Returns, enterprise shipping integrations, Merchant Success Manager, dedicated support. Targets brands with 2,000+ annual returns. | loopreturns.com |

**Key features:** SOC 2 certified with GDPR compliance; Shop Now (revenue-generating exchanges); Instant Exchange before item received; 10% bundle discount with Loop Tracking.

**Plan limits:** Free plan: US/Canada domestic labels only (Shopify listing only); Advanced: requires Stripe for Instant Exchange; Enterprise: targeted at 2,000+ annual returns; Advanced price differs by source: $340 (Shopify) vs $272 (official site).

Sources: 2 · Last verified 2026-06-15
Provenance: Pricing verified on both sources: the Shopify App Store listing (apps.shopify.com/loop-returns) shows Free $0, Essential $155, Advanced $340; the official loopreturns.com/pricing page shows Essential $155, Advanced $272, Enterprise custom, and no free plan. The Shopify listing is used as primary because it governs actual billing for Shopify-native merchants; the $272 figure is noted as a live discrepancy. SOC 2 and GDPR confirmed on loopreturns.com/security.
Canonical: https://frontdeskreview.com/software/returns-management/loop-returns/
Cite: Per The Front Desk Review, Loop Returns's entry plan was $0 (free)/mo as of 2026-06-15 — https://frontdeskreview.com/software/returns-management/loop-returns/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl