# Reputation pricing (2026): plans, cost, and compliance

**Entry price:** $80/mo (Rep Core). Among the 5 reviews management we track it is the most expensive; median entry $60/mo.
**Domain:** reputation.com
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Google, Facebook, Yelp, Salesforce CRM, Epic EHR, Yardi, RepConnect (native integration platform), TripAdvisor
**Best for:** Multi-location enterprise brands (healthcare, auto, property management) needing SOC2/HIPAA compliance; Brands wanting a unified Rep Score metric for executive-level reputation reporting; Organizations requiring CRM/EHR integration and managed services for reputation at scale
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Rep Core | $80 | — | per_seat | $80/location/month. Includes reviews across 250+ sites, listings management, insights with Reputation Score, sentiment analysis, executive dashboards. No surveys included. Annual billing terms not published. | reputation.com |
| Rep Core + Pulse | $115 | — | per_seat | $115/location/month. All Rep Core features plus 1 custom survey. Additional SMS cost for surveys. | reputation.com |
| Rep Core + Surveys | $150 | — | per_seat | $150/location/month. All Rep Core features plus six custom surveys. Optional add-ons: Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources, Premium Integrations, Managed Services. | reputation.com |

**Key features:** Rep Score: proprietary single metric combining nine customer experience factors for competitive benchmarking; Reputation IQ: natural language queries across all reputation data without custom dashboards; AI Response Engine: brand-voice-matched suggested replies for reviews and surveys; Listings + Local SEO management across 250+ directories for AI-era discoverability; Journey Insight: sentiment tracking across the full customer lifecycle.

**Plan limits:** Pricing is per location/month ($80–$150); no free tier or trial published; Reviews monitored across 250+ sites; CRM and EHR integrations available as Premium Integrations add-on; SOC2 Type II report, ISO 27001 certificate, and HIPAA BAA shared under NDA upon request.

## Cheaper reviews management alternatives

- [Trustpilot](https://frontdeskreview.com/software/reviews-management/trustpilot/) — from $0/mo
- [Yotpo](https://frontdeskreview.com/software/reviews-management/yotpo/) — from $0/mo
- [Grade.us](https://frontdeskreview.com/software/reviews-management/grade-us/) — from $60/mo
- [NiceJob](https://frontdeskreview.com/software/reviews-management/nicejob/) — from $75/mo

Sources: 1 · Last verified 2026-06-14
Provenance: Official pricing page: https://www.reputation.com/pricing/ — prices confirmed directly at $80, $115, $150 per location per month. Annual pricing not displayed. No corroboration source with specific prices found; third-party listings show 'no pricing info'.
Canonical: https://frontdeskreview.com/software/reviews-management/reputation-com/
Cite: Per The Front Desk Review, Reputation's entry plan was $80/mo as of 2026-06-14 — https://frontdeskreview.com/software/reviews-management/reputation-com/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl