# SurveySparrow pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 8 survey tools we track it is the cheapest; median entry $0/mo.
**Domain:** surveysparrow.com
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Salesforce, HubSpot, Slack, Google Sheets, Zapier, Intercom, Zendesk, Stripe, Mailchimp
**Best for:** Customer experience teams tracking NPS with automated follow-ups; HR teams running 360-degree performance reviews; Retail and events teams needing offline kiosk survey collection; Organizations wanting chat-style surveys to improve completion rates

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | Free, 1 user, 75 responses per quarter. For trying basic survey features. | surveysparrow.com |
| Basic | Quote-only | — | flat | Price not displayed on the live pricing page (plans load dynamically; no numeric price renders, sign-up required). 1 user, 2,500 responses per year. For students, freelancers, and personal projects. | surveysparrow.com |
| Starter | Quote-only | — | flat | Price not displayed on the live pricing page (plans load dynamically; no numeric price renders, sign-up required). 1 user, 15,000 responses per year. For solo creators and early-stage founders. | surveysparrow.com |
| Business | Quote-only | — | per_seat | Quote-only on the live page (price not published, requires sign-up/sales). 3 users, 36,000 responses per year, custom branding, automation. Additional users $49/user/month. | surveysparrow.com |
| Enterprise | Quote-only | — | per_seat | Quote-only. Custom limits, advanced insights, for large enterprises with complex needs. | surveysparrow.com |

**Key features:** Conversational chat-style surveys (claimed 40% higher response rates); NPS surveys with automated follow-up workflows; 360-degree employee feedback surveys; Offline kiosk mode for in-person data collection; Video surveys and quiz mode with auto-scoring; CogniVue AI-powered insight feature; SmartReach intelligent multi-channel distribution; Cross-tabulation and executive dashboard reporting; SPSS, Excel, and PDF export; Ticket management system for closing the feedback loop; SOC 2 (AICPA certified), ISO 27001, CSA STAR Level 1; GDPR-compliant with Data Processing Agreement; IP whitelisting and SSO.

**Plan limits:** Free plan: 1 user, 75 responses per quarter; Basic: 1 user, 2,500 responses per year; Starter: 1 user, 15,000 responses per year; Business: 3 users, 36,000 responses per year; additional users at $49/user/month; HIPAA-enabled accounts disable Matomo Analytics tracking by default; Paid plan pricing not publicly displayed; requires sign-up or sales contact.

Sources: 1 · Last verified 2026-06-13
Provenance: https://surveysparrow.com/pricing/ (official pricing page; verified live on 2026-06-13). Only the Free tier renders a confirmable price ($0); all paid tier prices load dynamically and do not render a numeric value on the live page, so Basic, Starter, Business and Enterprise are recorded with monthlyUsd null. Billing is quarterly/annual; the page advertises up to 40% annual savings but no per-plan numeric prices are shown.
Canonical: https://frontdeskreview.com/software/survey-tools/surveysparrow/
Cite: Per The Front Desk Review, SurveySparrow's entry plan was $0 (free)/mo as of 2026-06-13 — https://frontdeskreview.com/software/survey-tools/surveysparrow/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl