# UserTesting pricing (2026): plans, cost, and compliance

**Entry price:** Quote-only — no self-serve price published.
**Domain:** usertesting.com
**Free tier:** No
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Slack, Microsoft Teams, Jira, Figma, FigJam, Miro, Salesforce
**Best for:** enterprise UX teams; healthcare organizations; large-scale continuous discovery; organizations needing HIPAA compliance

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Advanced | Quote-only | — | custom | Quote only. Test-based consumption or team-based unlimited billing. AI summaries, global panel (60+ countries), SOC2/ISO 27001/GDPR/HIPAA, test builder, unmoderated and moderated tests, sentiment analysis, transcripts, Slack/Teams/Jira/Figma integrations, dedicated CSM. | usertesting.com |
| Ultimate | Quote-only | — | custom | Quote only. All Advanced features plus AI test creation, AI-powered analysis, smart tags, Insights Hub, card sorting, tree testing, custom audiences, secure prototype hosting, approval flow. | usertesting.com |
| Ultimate+ | Quote-only | — | custom | Quote only. Team-based unlimited plan. All Ultimate features plus Figma plugin, premium custom insights services (onboarding, strategy, delivery, audience sourcing), Premier Support+ with 1-hour Power Sessions. | usertesting.com |

**Key features:** HIPAA-compliant with BAA for healthcare research; Global panel in 60+ countries for rapid recruitment; AI-powered analysis, smart tags, and Insights Hub (Ultimate+); Both test-based consumption and unlimited team billing models.

**Plan limits:** All plans are quote-only; no self-serve purchase; No published per-test pricing; Free single test available on website (no platform access); HIPAA PHI collection requires a signed BAA.

Sources: 1 · Last verified 2026-06-19
Provenance: Official usertesting.com/pricing verified 2026-06-19 — all three tiers (Advanced, Ultimate, Ultimate+) are quote-only with NO published prices (all monthlyUsd null). HIPAA + BAA confirmed via UserTesting help center PHI/HIPAA article and usertesting.com/baa.
Canonical: https://frontdeskreview.com/software/ux-research/usertesting/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl