# Waitwhile pricing (2026): plans, cost, and compliance

**Entry price:** $0 (free)/mo (Free). Among the 6 waitlist queue management we track it is the cheapest; median entry $0/mo.
**Domain:** waitwhile.com
**Free tier:** Yes
**Compliance:** HIPAA Yes · SOC 2 Yes · GDPR Yes
**Integrations:** Zapier, Salesforce, Slack, Square POS, Google Calendar, Mailchimp, Twilio, Zendesk
**Best for:** retail walk-in queuing; healthcare patient flow; multi-location businesses; hospitality
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | — | flat | 1 location, 50 visits/month, basic waitlist and bookings, 2-way messaging (SMS/email/chat), basic branding. Forever free. | waitwhile.com |
| Starter | $31 | −20% | flat | Starts at $31/month (monthly billing); up to 10 locations, up to 2,500 visits/month. Price scales with visit volume. 20% discount on annual billing. | waitwhile.com |
| Business | $55 | −20% | flat | Starts at $55/month (monthly billing); up to 10 locations, up to 5,000 visits/month. Adds custom user roles, API/webhooks, advanced analytics, SMS team notifications, data import/export. 20% discount on annual billing. | waitwhile.com |
| Enterprise | Quote-only | — | custom | Custom pricing. Unlimited locations/visits. Includes SAML/SSO, white-label, report builder, dedicated success manager, HIPAA+BAA, SLA, flexible invoicing. | waitwhile.com |

**Key features:** AI-powered waitlist and appointment booking in one platform; Two-way SMS/email/chat messaging; Virtual waiting room with real-time updates; Multi-location management with synchronized queue and bookings.

**Plan limits:** Free: 1 location, 50 visits/month; Starter: up to 10 locations, up to 2,500 visits/month; Business: up to 10 locations, up to 5,000 visits/month.

Sources: 1 · Last verified 2026-06-18
Provenance: Pricing fetched from waitwhile.com/pricing on 2026-06-18 (Free $0, Starter from $31/mo, Business from $55/mo, Enterprise custom). HIPAA+BAA confirmed via help.waitwhile.com article 9583512 (BAA offered to customers with HIPAA in subscription, Enterprise). SOC2 Type II renewal + HIPAA + GDPR confirmed via waitwhile.com SOC 2 Type 2 blog post (May 2025).
Canonical: https://frontdeskreview.com/software/waitlist-queue-management/waitwhile/
Cite: Per The Front Desk Review, Waitwhile's entry plan was $0 (free)/mo as of 2026-06-18 — https://frontdeskreview.com/software/waitlist-queue-management/waitwhile/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl