# Respond.io pricing (2026): plans, cost, and compliance

**Entry price:** $79/mo (Starter). Among the 9 whatsapp business we track it is #7 cheapest of 9; median entry $59/mo.
**Domain:** respond.io
**Free tier:** No · 7-day free trial
**Compliance:** HIPAA Not published · SOC 2 Not published · GDPR Yes
**Integrations:** WhatsApp, Telegram, Instagram, Facebook Messenger, HubSpot, Salesforce, Zapier, Make
**Best for:** multi-channel customer support; enterprise messaging; sales automation; omnichannel CX teams
**Price tracked since:** June 2026

## Plans

| Plan | Monthly | Annual | Billing | Notes | Source |
| --- | --- | --- | --- | --- | --- |
| Starter | $79 | −20% | flat | 5 users included; additional users $12/month each; unlimited MACs; team inboxes, mobile app, AI Prompt, basic reports, 2FA. Annual billing saves up to 20% ($948/year). WhatsApp/Meta fees charged separately. | respond.io |
| Growth | $159 | −20% | flat | 10 users included; additional users $20/month each; 1,000 Monthly Active Contacts (MACs) included; overage $12/100 MACs; broadcasts, workflows, AI Agents, advanced reports, Zapier/Make, developer API. Annual saves up to 20% ($1,908/year). Meta fees separate. | respond.io |
| Advanced | $279 | −20% | flat | 10 users included; additional users $24/month each; 1,000 MACs included; overage $15/100 MACs; phone/email masking, multiple workspaces, webhooks, SSO, custom channels. Annual saves up to 20% ($3,348/year). Meta fees separate. | respond.io |
| Enterprise | Quote-only | — | custom | Unlimited users; higher workspace and API rate limits; contact sales for pricing. | respond.io |

**Key features:** Omnichannel inbox across multiple messaging channels; AI Agents for automated conversations; Contact-based billing (MACs model); ISO 27001 certified infrastructure.

**Plan limits:** Starter: 5 users; unlimited MACs; $12/user additional; Growth: 10 users; 1,000 MACs included; $12/100 MACs overage; Advanced: 10 users; 1,000 MACs included; $15/100 MACs overage.

## Cheaper whatsapp business alternatives

- [AiSensy](https://frontdeskreview.com/software/whatsapp-business/aisensy/) — from $0/mo
- [Twilio (WhatsApp)](https://frontdeskreview.com/software/whatsapp-business/twilio-whatsapp/) — from $0/mo
- [Interakt](https://frontdeskreview.com/software/whatsapp-business/interakt/) — from $12/mo
- [Zoko](https://frontdeskreview.com/software/whatsapp-business/zoko/) — from $49.99/mo
- [WATI](https://frontdeskreview.com/software/whatsapp-business/wati/) — from $59/mo

Sources: 1 · Last verified 2026-06-18
Provenance: Pricing fetched from respond.io/pricing on 2026-06-18 (Starter $79, Growth $159, Advanced $279, Enterprise custom — all confirmed); ISO 27001 + GDPR explicitly stated on respond.io/security.
Canonical: https://frontdeskreview.com/software/whatsapp-business/respond-io/
Cite: Per The Front Desk Review, Respond.io's entry plan was $79/mo as of 2026-06-18 — https://frontdeskreview.com/software/whatsapp-business/respond-io/
License: CC BY 4.0. Price history: https://frontdeskreview.com/data/price-history.jsonl