Is Chatbase or Tidio cheaper?

Chatbase has the lower entry price — Chatbase starts at $0/mo and Tidio at $0/mo.

Does Chatbase or Tidio support HIPAA?

HIPAA support — Chatbase: —; Tidio: No. Confirm current scope with the vendor.

Chatbase vs Tidio

A sourced, side-by-side comparison for ai chatbot builders. Chatbase has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Chatbase has the lower entry price — Chatbase starts at $0/mo, Tidio at $0/mo. Free tier: Chatbase Yes, Tidio Yes. HIPAA: Chatbase —, Tidio No.

As of 2026-09-02 · figures link to their source below STALE

Side by side

Chatbase

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forSMBs adding chatbot to website

Tidio

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)No

SOC 2Yes

GDPRYes

Best forE-commerce customer support

Sources — Chatbase: chatbase.co (verified 2026-09-02) · Tidio: tidio.com (verified 2026-09-02) STALE · 2026-06-15

Key features

Chatbase: Custom AI agents trained on your own data (RAG); Voice and telephony on Standard+; AI Actions for tool calling and integrations; SOC 2 + GDPR; HIPAA-eligible on Enterprise

Tidio: Live chat + AI chatbot hybrid platform; Lyro AI Agent for autonomous support resolution; E-commerce native (Shopify, Wix, BigCommerce); SOC 2 + GDPR compliance

← All ai chatbot builders compared · Open data