Is Chatbase or Tidio cheaper?

Chatbase has the lower entry price — Chatbase starts at $0/mo and Tidio at $0/mo.

Does Chatbase or Tidio support HIPAA?

HIPAA support — Chatbase: —; Tidio: No. Confirm current scope with the vendor.

Chatbase vs Tidio

A sourced, side-by-side comparison for ai chatbot builders. Chatbase has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Chatbase has the lower entry price — Chatbase starts at $0/mo, Tidio at $0/mo. Free tier: Chatbase Yes, Tidio Yes. HIPAA: Chatbase —, Tidio No.

As of 2026-06-15 · figures link to their source below

Side by side

Chatbase

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forSMBs adding chatbot to website

Tidio

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)No

SOC 2Yes

GDPRYes

Best forE-commerce customer support

Sources — Chatbase: chatbase.co (verified 2026-06-15) · Tidio: tidio.com (verified 2026-06-15)

Key features

Chatbase: Custom AI agents trained on your own data (RAG); Voice and telephony on Standard+; AI Actions for tool calling and integrations; SOC 2 + GDPR; HIPAA-eligible on Enterprise

Tidio: Live chat + AI chatbot hybrid platform; Lyro AI Agent for autonomous support resolution; E-commerce native (Shopify, Wix, BigCommerce); SOC 2 + GDPR compliance

← All ai chatbot builders compared · Open data