Best Client Portal CRM · head-to-head
17hats vs Bonsai
A sourced, side-by-side comparison for client portal crm. 17hats has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: 17hats $0/mo vs Bonsai $15/mo — 17hats is cheaper to start.
- Free tier: 17hats Yes; Bonsai No.
- HIPAA: 17hats —; Bonsai —.
Side by side
| 17hats | Bonsai | |
|---|---|---|
| Entry price | $0/mo (Free CRM) | $15/mo (Basic) |
| Free tier | Yes | No |
| HIPAA (BAA) | — | — |
| SOC 2 | — | Yes |
| GDPR | — | Yes |
| Best for | solo freelancers | freelancers |
Sources — 17hats: 17hats.com (verified 2026-06-18). Bonsai: hellobonsai.com (verified 2026-06-18).
Key features
17hats: Single all-inclusive plan — no feature gating between tiers; Built-in payment processing (Stripe + Square); Client portal with questionnaires and contracts; Workflow automation and advanced scheduling on paid plans
Bonsai: End-to-end proposal-to-payment per seat; Gantt view and workload management on Premium+; SOC 2 Type II certified (achieved July 2025); Deals pipeline and client messaging built in