Best Client Portal CRM · head-to-head

Bonsai vs 17hats

A sourced, side-by-side comparison for client portal crm. Bonsai has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Bonsai has the lower entry price — Bonsai starts at $15/user/mo, 17hats at $33/mo. Free tier: Bonsai No, 17hats —. HIPAA: Bonsai —, 17hats —.

As of 2026-11-01 · figures link to their source below STALE

Side by side

Bonsai

$15/user/mo entry
Entry price$15/user/mo (Basic)
Free tierNo
HIPAA (BAA)—
SOC 2Yes
GDPRYes
Best forfreelancers

17hats

$33/mo entry
Entry price$33/mo (Bi-Yearly)
Free tier—
HIPAA (BAA)—
SOC 2—
GDPR—
Best forsolo freelancers

Sources — Bonsai: hellobonsai.com (verified 2026-11-01) · 17hats: 17hats.com (verified 2026-11-01) STALE · 2026-09-02

Key features

Bonsai: End-to-end proposal-to-payment per seat; Gantt view and workload management on Premium+; SOC 2 Type II certified (achieved July 2025); Deals pipeline and client messaging built in

17hats: Single all-inclusive plan — no feature gating between tiers; Built-in payment processing (Stripe + Square); Client portal with questionnaires and contracts; Workflow automation and advanced scheduling on paid plans

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