Best Contact Center Software · SOC2
Best SOC 2-compliant Contact Center Software (2026)
8 contact center software that hold a SOC 2 attestation, ranked by entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Cheapest: Twilio Flex at $0/mo.
- Qualifying: Twilio Flex, CloudTalk, Aircall, Genesys Cloud CX, Talkdesk, Dialpad Ai Contact Center, NICE CXone, Five9.
- Data current through: 2026-11-01. STALE marks a row whose price we have not re-checked at its source in over 30 days; a vendor with no published price is marked when any of its plans is. 2 of 8 rows below are marked.
Comparison
| # | Contact Center Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Twilio Flex | $0/mo | No | Yes | Yes | Developer-led teams building custom contact centers | twilio.com |
| 2 | CloudTalk STALE · 2026-09-02 | $34/user/mo | No | Yes | Yes | SMB and mid-market call centers | cloudtalk.io |
| 3 | Aircall | $40/user/mo | No | — | Yes | SMB sales teams | aircall.io |
| 4 | Genesys Cloud CX | $75/user/mo | No | Yes | Yes | Enterprise contact centers | genesys.com |
| 5 | Talkdesk | $85/user/mo | No | Yes | Yes | Mid-market and enterprise omnichannel centers | talkdesk.com |
| 6 | Dialpad Ai Contact Center STALE · 2026-09-02 | $95/user/mo | No | Yes | Yes | Mid-market teams wanting AI-native contact center | dialpad.com |
| 7 | NICE CXone | $110/user/mo | No | Yes | Yes | Enterprise and government contact centers | nice.com |
| 8 | Five9 | $119/user/mo | No | Yes | Yes | Mid-market and enterprise contact centers (50+ seats) | five9.com |