Is Pendo or UserGuiding cheaper?

Pendo has the lower entry price — Pendo starts at $0/mo and UserGuiding at $0/mo.

Does Pendo or UserGuiding support HIPAA?

HIPAA support — Pendo: Yes; UserGuiding: —. Confirm current scope with the vendor.

Best Digital Adoption Platforms · head-to-head

Pendo vs UserGuiding

A sourced, side-by-side comparison for digital adoption platforms. Pendo has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Pendo has the lower entry price — Pendo starts at $0/mo, UserGuiding at $0/mo. Free tier: Pendo Yes, UserGuiding Yes. HIPAA: Pendo Yes, UserGuiding —.

As of 2026-06-15 · figures link to their source below

Side by side

Pendo

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best formid-market SaaS

UserGuiding

$0/mo entry

Entry price$0/mo (Support Essentials)

Free tierYes

HIPAA (BAA)—

SOC 2—

GDPRYes

Best forSMBs and startups

Sources — Pendo: pendo.io (verified 2026-06-15) · UserGuiding: userguiding.com (verified 2026-06-15)

Key features

Pendo: Product analytics with retroactive data; In-app guides and walkthroughs; AI assistant Leo for content suggestions; Session Replay (Core+)

UserGuiding: Forever-free knowledge base tier; Session replay included in paid plans; A/B testing from Growth tier; Annual billing ~40% cheaper than monthly

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