Is Pendo or UserGuiding cheaper?

Pendo has the lower entry price — Pendo starts at $0/mo and UserGuiding at $0/mo.

Does Pendo or UserGuiding support HIPAA?

HIPAA support — Pendo: Yes; UserGuiding: —. Confirm current scope with the vendor.

Best Digital Adoption Platforms · head-to-head

Pendo vs UserGuiding

A sourced, side-by-side comparison for digital adoption platforms. Pendo has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Pendo has the lower entry price — Pendo starts at $0/mo, UserGuiding at $0/mo. Free tier: Pendo Yes, UserGuiding Yes. HIPAA: Pendo Yes, UserGuiding —.

As of 2026-09-02 · figures link to their source below

Side by side

Pendo

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best formid-market SaaS

UserGuiding

$0/mo entry

Entry price$0/mo (Support Essentials)

Free tierYes

HIPAA (BAA)—

SOC 2—

GDPRYes

Best forSMBs and startups

Sources — Pendo: pendo.io (verified 2026-09-02) · UserGuiding: userguiding.com (verified 2026-09-02)

Key features

Pendo: Product analytics with retroactive data; In-app guides and walkthroughs; AI assistant Leo for content suggestions; Session Replay (Core+)

UserGuiding: Forever-free knowledge base tier; Session replay included in paid plans; A/B testing from Growth tier; Annual billing ~40% cheaper than monthly

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