Best Helpdesk Software · alternatives
Best Tidio alternatives (2026)
8 alternatives to Tidio in helpdesk software, ranked by entry price. Tidio starts at $0/mo. Every figure links to the vendor's own page and the date we captured it.
Key takeaways
- Free alternatives: Freshdesk, Help Scout, Zoho Desk.
- Closest by price: Freshdesk ($0/mo), Help Scout ($0/mo), Zoho Desk ($0/mo).
Tidio alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Freshdesk | $0/mo | Yes | Yes | SMBs scaling their first support team | freshworks.com |
| 2 | Help Scout | $0/mo | Yes | Yes | Healthcare and HIPAA-regulated support teams (Pro plan) | helpscout.com |
| 3 | Zoho Desk | $0/mo | Yes | Yes | Teams already in the Zoho ecosystem | costbench.com |
| 4 | Gorgias | $10/mo | No | Yes | Shopify and DTC e-commerce brands | gorgias.com |
| 5 | LiveAgent | $15/mo | No | — | SMBs wanting an all-in-one helpdesk + call center without extra cost | liveagent.com |
| 6 | Zendesk | $19/mo | No | Yes | Large enterprise support teams | costbench.com |
| 7 | Front | $25/mo | No | Yes | Operations and logistics teams managing high-volume external email | front.com |
| 8 | Intercom | $29/mo | No | Yes | SaaS product teams wanting in-app chat + support in one tool | intercom.com |
Data current through 2026-06-13. Compare any two directly on the Helpdesk Software index.