Best Helpdesk Software · FREE
Best free Helpdesk Software (2026)
3 helpdesk software that offer a genuine free plan, ranked by entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Cheapest: Help Scout at $0/user/mo.
- Qualifying: Help Scout, Tidio, Zoho Desk.
- Data current through: 2026-11-01.
Comparison
| # | Helpdesk Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Help Scout | $0/user/mo | Yes | Yes | Yes | Healthcare and HIPAA-regulated support teams (Pro plan) | helpscout.com |
| 2 | Tidio | $0/mo | Yes | — | Yes | E-commerce SMBs on Shopify or WooCommerce wanting AI chat | tidio.com |
| 3 | Zoho Desk | $0/user/mo | Yes | Yes | Yes | Teams already in the Zoho ecosystem | zoho.com |