Best Helpdesk Software · FREE
Best free Helpdesk Software (2026)
4 helpdesk software that offer a genuine free plan, ranked by entry price. Every figure links to the vendor's own page and the date we captured it.
Key takeaways
- Cheapest: Freshdesk at $0/mo.
- Qualifying: Freshdesk, Help Scout, Tidio, Zoho Desk.
- Data current through: 2026-09-02. STALE marks a row with at least one plan we have not re-checked at its source in over 30 days. 1 of 4 rows below is marked.
Comparison
| # | Helpdesk Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Freshdesk STALE · 2026-06-13 | $0/mo | Yes | Yes | Yes | SMBs scaling their first support team | freshworks.com |
| 2 | Help Scout | $0/mo | Yes | Yes | Yes | Healthcare and HIPAA-regulated support teams (Pro plan) | helpscout.com |
| 3 | Tidio | $0/mo | Yes | — | Yes | E-commerce SMBs on Shopify or WooCommerce wanting AI chat | tidio.com |
| 4 | Zoho Desk | $0/mo | Yes | Yes | Yes | Teams already in the Zoho ecosystem | costbench.com |