Best Live Chat Software · alternatives
Best Freshchat alternatives (2026)
6 alternatives to Freshchat in live chat software, ranked by entry price. Freshchat starts at $0/mo. Every figure links to the vendor's own page and the date we captured it.
Key takeaways
- Free alternatives: Crisp, Gist, Tidio, Olark.
- Closest by price: Crisp ($0/mo), Gist ($0/mo), Tidio ($0/mo).
Freshchat alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Crisp | $0/mo | Yes | No | Startups and SMBs wanting flat predictable pricing without per-seat charges | crisp.chat |
| 2 | Gist | $0/mo | Yes | No | Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool | getgist.com |
| 3 | Tidio | $0/mo | Yes | — | Shopify and e-commerce stores wanting AI-driven support | tidio.com |
| 4 | LiveChat | $19/mo | No | Yes | HIPAA-regulated healthcare teams needing a BAA (Enterprise tier) | livechat.com |
| 5 | Intercom | $29/mo | No | Yes | HIPAA-regulated teams needing Expert plan BAA | intercom.com |
| 6 | Olark | $29/mo | Yes | — | Small businesses wanting a simple, low-cost live chat with CRM integrations | olark.com |
Data current through 2026-06-14. Compare any two directly on the Live Chat Software index.