Best Live Chat Software · alternatives
Best LiveChat alternatives (2026)
6 alternatives to LiveChat in live chat software, ranked by entry price. LiveChat starts at $25/user/mo. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Cheaper than LiveChat: Crisp, Freshchat, Gist, Tidio.
- Free alternatives: Crisp, Freshchat, Gist, Tidio, Olark.
- Closest by price: Crisp ($0/mo), Freshchat ($0/user/mo), Gist ($0/mo).
LiveChat alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Crisp | $0/mo | Yes | No | Startups and SMBs wanting flat predictable pricing without per-seat charges | crisp.chat |
| 2 | Freshchat STALE · 2026-09-27 | $0/user/mo | Yes | — | Teams already using Freshworks suite (Freshdesk, Freshsales) wanting unified data | freshworks.com |
| 3 | Gist STALE · 2026-09-02 | $0/mo | Yes | No | Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool | getgist.com |
| 4 | Tidio | $0/mo | Yes | — | Shopify and e-commerce stores wanting AI-driven support | tidio.com |
| 5 | Olark STALE · 2026-06-14 | $29/user/mo | Yes | — | Small businesses wanting a simple, low-cost live chat with CRM integrations | olark.com |
| 6 | Intercom STALE · 2026-09-09 | $39/user/mo | No | Yes | HIPAA-regulated teams needing Expert plan BAA | intercom.com |
Data current through 2026-11-01. STALE marks a row whose price we have not re-checked at its source in over 30 days; a vendor with no published price is marked when any of its plans is. 4 of 6 rows above are marked. Compare any two directly on the Live Chat Software index.