Best Live Chat Software · FREE
Best free Live Chat Software (2026)
5 live chat software that offer a genuine free plan, ranked by entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Cheapest: Crisp at $0/mo.
- Qualifying: Crisp, Freshchat, Gist, Tidio, Olark.
- Data current through: 2026-10-12. STALE marks a row whose price we have not re-checked at its source in over 30 days; a vendor with no published price is marked when any of its plans is. 2 of 5 rows below are marked.
Comparison
| # | Live Chat Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Crisp | $0/mo | Yes | No | — | Startups and SMBs wanting flat predictable pricing without per-seat charges | crisp.chat |
| 2 | Freshchat | $0/user/mo | Yes | — | Yes | Teams already using Freshworks suite (Freshdesk, Freshsales) wanting unified data | freshworks.com |
| 3 | Gist STALE · 2026-09-02 | $0/mo | Yes | No | — | Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool | getgist.com |
| 4 | Tidio | $0/mo | Yes | — | Yes | Shopify and e-commerce stores wanting AI-driven support | tidio.com |
| 5 | Olark STALE · 2026-06-14 | $29/user/mo | Yes | — | — | Small businesses wanting a simple, low-cost live chat with CRM integrations | olark.com |