Best Live Chat Software · SOC2
Best SOC 2-compliant Live Chat Software (2026)
3 live chat software that hold a SOC 2 attestation, ranked by entry price. Every figure links to the vendor's own page and the date we captured it.
Key takeaways
- Cheapest: Freshchat at $0/mo.
- Qualifying: Freshchat, Tidio, Intercom.
- Data current through: 2026-06-14.
Comparison
| # | Live Chat Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Freshchat | $0/mo | Yes | — | Yes | Teams already using Freshworks suite (Freshdesk, Freshsales) wanting unified data | freshworks.com |
| 2 | Tidio | $0/mo | Yes | — | Yes | Shopify and e-commerce stores wanting AI-driven support | tidio.com |
| 3 | Intercom | $29/mo | No | Yes | Yes | HIPAA-regulated teams needing Expert plan BAA | intercom.com |