Best Product Analytics · head-to-head

Amplitude vs Heap

A sourced, side-by-side comparison for product analytics. Amplitude has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

At a glance

  • Price: Amplitude $0/mo vs Heap $0/mo — Amplitude is cheaper to start.
  • Free tier: Amplitude Yes; Heap Yes.
  • HIPAA: Amplitude Yes; Heap —.

Side by side

AmplitudeHeap
Entry price$0/mo (Starter)$0/mo (Free)
Free tierYesYes
HIPAA (BAA)Yes
SOC 2Yes
GDPRYes
Best forProduct and growth teams needing deep behavioral analysis without SQL expertiseProduct and UX teams wanting retroactive event analysis without pre-instrumentation

Sources — Amplitude: amplitude.com (verified 2026-06-13). Heap: heap.io (verified 2026-06-13).

Key features

Amplitude: Behavioral Graph proprietary database enabling instant queries without SQL; Session replay and heatmaps; Feature flags, A/B experimentation, and multi-armed bandit testing; Amplitude AI Agents for automated analysis and recommendations; Predictive audiences and 1:1 behavioral targeting; EU-hosted data center in Frankfurt with data sovereignty guarantees; BAA available for HIPAA (covered entities and business associates); Self-service data subject access and deletion APIs

Heap: Automatic event capture without manual instrumentation (retroactive analysis); Heap Illuminate: AI-powered friction and drop-off detection; Sense AI for natural-language analytics queries; Journeys: visual workflow maps with per-step conversion rates; Session replay with cued moments of interest; Heatmaps and engagement matrix; SOC 2 Type II certified (via Contentsquare trust portal; ISO 27001/27017/27018/27701 also held); Region-specific data storage on Premier

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