Does AfterShip Returns or Rich Returns support HIPAA?

AfterShip Returns's public pages do not say; Rich Returns's public pages do not say. Confirm current scope with the vendor.

Best Returns Management · head-to-head

AfterShip Returns vs Rich Returns

A sourced, side-by-side comparison for returns management. AfterShip Returns has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

AfterShip Returns has the lower entry price — AfterShip Returns starts at $0/mo, Rich Returns at $19/mo. Free tier: AfterShip Returns Yes, Rich Returns No. HIPAA: AfterShip Returns —, Rich Returns —.

As of 2026-11-01 · figures link to their source below STALE

Side by side

AfterShip Returns

$0/mo entry

Entry price$0/mo (Return Care)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forShopify merchants wanting a zero-cost model via Return Care

Rich Returns

$19/mo entry

Entry price$19/mo (Standard)

Free tierNo

HIPAA (BAA)—

SOC 2—

GDPR—

Best forSmall Shopify merchants wanting a low entry price

Sources — AfterShip Returns: apps.shopify.com (verified 2026-11-01) · Rich Returns: richreturns.io (verified 2026-09-05) STALE · 2026-09-05

Key features

AfterShip Returns: Return Care zero-cost merchant model with shopper-funded labels; Anti-fraud workflows on Premium tier; AI-powered exchanges; SOC 2 Type II + ISO 27001 + GDPR (per Trust Centre)

Rich Returns: Longest free trial in category (30 days); Declining per-return overage fees as tier increases; International return labels on Enterprise tier; API access for custom workflows

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