Is Loop Returns or Rich Returns cheaper?

Loop Returns has the lower entry price — Loop Returns starts at $0/mo and Rich Returns at $19/mo.

Does Loop Returns or Rich Returns support HIPAA?

Loop Returns's public pages do not say; Rich Returns's public pages do not say. Confirm current scope with the vendor.

Loop Returns vs Rich Returns

A sourced, side-by-side comparison for returns management. Loop Returns has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Loop Returns has the lower entry price — Loop Returns starts at $0/mo, Rich Returns at $19/mo. Free tier: Loop Returns Yes, Rich Returns No. HIPAA: Loop Returns —, Rich Returns —.

As of 2026-09-05 · figures link to their source below STALE

Side by side

Loop Returns

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forShopify-native DTC brands

Rich Returns

$19/mo entry

Entry price$19/mo (Standard)

Free tierNo

HIPAA (BAA)—

SOC 2—

GDPR—

Best forSmall Shopify merchants wanting a low entry price

Sources — Loop Returns: loopreturns.com (verified 2026-09-05) STALE · 2026-09-05 · Rich Returns: richreturns.io (verified 2026-09-05) STALE · 2026-09-05

Key features

Loop Returns: SOC 2 certified with GDPR compliance; Shop Now (revenue-generating exchanges); Instant Exchange before item received; 10% bundle discount with Loop Tracking

Rich Returns: Longest free trial in category (30 days); Declining per-return overage fees as tier increases; International return labels on Enterprise tier; API access for custom workflows

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