The Front Desk Review

Best Session Replay · head-to-head

Crazy Egg vs FullStory

A sourced, side-by-side comparison for session replay. Crazy Egg has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Crazy Egg has the lower entry price — Crazy Egg starts at $0/mo, FullStory at $0/mo. Free tier: Crazy Egg Yes, FullStory Yes. HIPAA: Crazy Egg Yes, FullStory —.

As of 2026-06-14 · figures link to their source below

Side by side

Crazy Egg

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)Yes
SOC 2—
GDPRYes
Best forMarketing and growth teams wanting heatmaps + A/B testing + recordings in one tool

FullStory

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)—
SOC 2—
GDPRYes
Best forProduct and engineering teams needing combined replay + analytics

Sources — Crazy Egg: crazyegg.com (verified 2026-06-14) · FullStory: fullstory.com (verified 2026-06-14)

Key features

Crazy Egg: Session recordings with AI analysis; Heatmaps (click, scroll, move) with AI analysis; A/B testing with audience targeting (all tiers; advanced targeting on Enterprise); Traffic analysis and web analytics; Conversion tracking and funnels; Surveys; Error tracking; SAML SSO (Enterprise); DPA available covering GDPR, CCPA, and HIPAA obligations; Unlimited team members and website domains on all paid tiers; 30-day free trial on paid plans

FullStory: Session replay with DOM playback; Heatmaps (click, scroll, conversion maps); Product analytics (funnels, journeys, retention, path analysis); StoryAI — natural language behavioral data queries; Live session viewing; Mobile analytics (iOS, Android); Guides and Surveys in-product tooling; Developer tools and console/network log capture; Autocapture (FullCapture) — no manual tagging required; Data Layer Capture and server-side events; SAML SSO (Enterprise)

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