Best Session Replay · head-to-head

Crazy Egg vs FullStory

A sourced, side-by-side comparison for session replay. Crazy Egg has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

At a glance

  • Price: Crazy Egg $0/mo vs FullStory $0/mo — Crazy Egg is cheaper to start.
  • Free tier: Crazy Egg Yes; FullStory Yes.
  • HIPAA: Crazy Egg Yes; FullStory —.

Side by side

Crazy EggFullStory
Entry price$0/mo (Free)$0/mo (Free)
Free tierYesYes
HIPAA (BAA)Yes
SOC 2
GDPRYesYes
Best forMarketing and growth teams wanting heatmaps + A/B testing + recordings in one toolProduct and engineering teams needing combined replay + analytics

Sources — Crazy Egg: crazyegg.com (verified 2026-06-14). FullStory: fullstory.com (verified 2026-06-14).

Key features

Crazy Egg: Session recordings with AI analysis; Heatmaps (click, scroll, move) with AI analysis; A/B testing with audience targeting (all tiers; advanced targeting on Enterprise); Traffic analysis and web analytics; Conversion tracking and funnels; Surveys; Error tracking; SAML SSO (Enterprise); DPA available covering GDPR, CCPA, and HIPAA obligations; Unlimited team members and website domains on all paid tiers; 30-day free trial on paid plans

FullStory: Session replay with DOM playback; Heatmaps (click, scroll, conversion maps); Product analytics (funnels, journeys, retention, path analysis); StoryAI — natural language behavioral data queries; Live session viewing; Mobile analytics (iOS, Android); Guides and Surveys in-product tooling; Developer tools and console/network log capture; Autocapture (FullCapture) — no manual tagging required; Data Layer Capture and server-side events; SAML SSO (Enterprise)

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