The Front Desk Review

Best Session Replay · head-to-head

Crazy Egg vs FullStory

A sourced, side-by-side comparison for session replay. Crazy Egg has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Crazy Egg has the lower entry price — Crazy Egg starts at $0/mo, FullStory at $0/mo. Free tier: Crazy Egg Yes, FullStory Yes. HIPAA: Crazy Egg Yes, FullStory —.

As of 2026-09-03 · figures link to their source below

Side by side

Crazy Egg

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)Yes
SOC 2—
GDPRYes
Best forMarketing and growth teams wanting heatmaps + A/B testing + recordings in one tool

FullStory

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)—
SOC 2—
GDPRYes
Best forProduct and engineering teams needing combined replay + analytics

Sources — Crazy Egg: crazyegg.com (verified 2026-09-03) · FullStory: fullstory.com (verified 2026-09-03)

Key features

Crazy Egg: Session recordings with AI analysis; Heatmaps (click, scroll, move) with AI analysis; A/B testing with audience targeting (all tiers; advanced targeting on Enterprise); Traffic analysis and web analytics; Conversion tracking and funnels; Surveys; Error tracking; SAML SSO (Enterprise); DPA available covering GDPR, CCPA, and HIPAA obligations; Unlimited team members and website domains on all paid tiers; 30-day free trial on paid plans

FullStory: Session replay with DOM playback; Heatmaps (click, scroll, conversion maps); Product analytics (funnels, journeys, retention, path analysis); StoryAI — natural language behavioral data queries; Live session viewing; Mobile analytics (iOS, Android); Guides and Surveys in-product tooling; Developer tools and console/network log capture; Autocapture (FullCapture) — no manual tagging required; Data Layer Capture and server-side events; SAML SSO (Enterprise)

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