Best Session Replay · head-to-head
Crazy Egg vs Mouseflow
A sourced, side-by-side comparison for session replay. Crazy Egg has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Crazy Egg $0/mo vs Mouseflow $0/mo — Crazy Egg is cheaper to start.
- Free tier: Crazy Egg Yes; Mouseflow Yes.
- HIPAA: Crazy Egg Yes; Mouseflow Yes.
Side by side
| Crazy Egg | Mouseflow | |
|---|---|---|
| Entry price | $0/mo (Free) | $0/mo (Free) |
| Free tier | Yes | Yes |
| HIPAA (BAA) | Yes | Yes |
| SOC 2 | — | — |
| GDPR | Yes | Yes |
| Best for | Marketing and growth teams wanting heatmaps + A/B testing + recordings in one tool | eCommerce and lead-gen teams optimizing conversion funnels and forms |
Sources — Crazy Egg: crazyegg.com (verified 2026-06-14). Mouseflow: mouseflow.com (verified 2026-06-14).
Key features
Crazy Egg: Session recordings with AI analysis; Heatmaps (click, scroll, move) with AI analysis; A/B testing with audience targeting (all tiers; advanced targeting on Enterprise); Traffic analysis and web analytics; Conversion tracking and funnels; Surveys; Error tracking; SAML SSO (Enterprise); DPA available covering GDPR, CCPA, and HIPAA obligations; Unlimited team members and website domains on all paid tiers; 30-day free trial on paid plans
Mouseflow: Session replay with AI-assisted behavior querying (Mina AI); Website heatmaps (click, scroll, attention, friction); Journey analytics with step-by-step path tracking; Automatic friction detection and satisfaction scoring; Conversion funnels with revenue impact analysis; Form analytics — identifies drop-off fields; Feedback surveys targeting specific audiences; Mouseflow MCP Server for AI assistant integration; HIPAA compliance for US data center (Enterprise BAA); ISO 27001, SOC 1 Type II, and PCI certified; Open REST API (Premium+); 42 third-party integrations