The Front Desk Review

Best Session Replay · head-to-head

Crazy Egg vs Mouseflow

A sourced, side-by-side comparison for session replay. Crazy Egg has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Crazy Egg has the lower entry price — Crazy Egg starts at $0/mo, Mouseflow at $0/mo. Free tier: Crazy Egg Yes, Mouseflow Yes. HIPAA: Crazy Egg Yes, Mouseflow Yes.

As of 2026-06-14 · figures link to their source below

Side by side

Crazy Egg

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)Yes
SOC 2—
GDPRYes
Best forMarketing and growth teams wanting heatmaps + A/B testing + recordings in one tool

Mouseflow

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)Yes
SOC 2—
GDPRYes
Best foreCommerce and lead-gen teams optimizing conversion funnels and forms

Sources — Crazy Egg: crazyegg.com (verified 2026-06-14) · Mouseflow: mouseflow.com (verified 2026-06-14)

Key features

Crazy Egg: Session recordings with AI analysis; Heatmaps (click, scroll, move) with AI analysis; A/B testing with audience targeting (all tiers; advanced targeting on Enterprise); Traffic analysis and web analytics; Conversion tracking and funnels; Surveys; Error tracking; SAML SSO (Enterprise); DPA available covering GDPR, CCPA, and HIPAA obligations; Unlimited team members and website domains on all paid tiers; 30-day free trial on paid plans

Mouseflow: Session replay with AI-assisted behavior querying (Mina AI); Website heatmaps (click, scroll, attention, friction); Journey analytics with step-by-step path tracking; Automatic friction detection and satisfaction scoring; Conversion funnels with revenue impact analysis; Form analytics — identifies drop-off fields; Feedback surveys targeting specific audiences; Mouseflow MCP Server for AI assistant integration; HIPAA compliance for US data center (Enterprise BAA); ISO 27001, SOC 1 Type II, and PCI certified; Open REST API (Premium+); 42 third-party integrations

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