Best VoIP Business Phone · head-to-head

Dialpad vs Ooma Office

A sourced, side-by-side comparison for voip business phone. Ooma Office has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Ooma Office has the lower entry price — Dialpad starts at $27/mo, Ooma Office at $19.95/mo. Free tier: Dialpad No, Ooma Office No. HIPAA: Dialpad Yes, Ooma Office Yes.

As of 2026-09-03 · figures link to their source below

Side by side

Dialpad

$27/mo entry
Entry price$27/mo (Standard)
Free tierNo
HIPAA (BAA)Yes
SOC 2Yes
GDPRYes
Best forTeams that want AI call transcription and summaries built in at entry price

Ooma Office

$19.95/mo entry
Entry price$19.95/mo (Essentials)
Free tierNo
HIPAA (BAA)Yes
SOC 2
GDPRYes
Best forSmall businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage

Sources — Dialpad: dialpad.com (verified 2026-09-03) · Ooma Office: ooma.com (verified 2026-09-03)

Key features

Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)

Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations

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