Best VoIP Business Phone · head-to-head
Dialpad vs Ooma Office
A sourced, side-by-side comparison for voip business phone. Ooma Office has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Dialpad $27/mo vs Ooma Office $19.95/mo — Ooma Office is cheaper to start.
- Free tier: Dialpad No; Ooma Office No.
- HIPAA: Dialpad Yes; Ooma Office Yes.
Side by side
| Dialpad | Ooma Office | |
|---|---|---|
| Entry price | $27/mo (Standard) | $19.95/mo (Essentials) |
| Free tier | No | No |
| HIPAA (BAA) | Yes | Yes |
| SOC 2 | Yes | — |
| GDPR | Yes | Yes |
| Best for | Teams that want AI call transcription and summaries built in at entry price | Small businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage |
Sources — Dialpad: dialpad.com (verified 2026-06-13). Ooma Office: ooma.com (verified 2026-06-13).
Key features
Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)
Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations