Best VoIP Business Phone · head-to-head

Dialpad vs Ooma Office

A sourced, side-by-side comparison for voip business phone. Ooma Office has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Ooma Office has the lower entry price — Dialpad starts at $27/mo, Ooma Office at $19.95/mo. Free tier: Dialpad No, Ooma Office No. HIPAA: Dialpad Yes, Ooma Office Yes.

As of 2026-06-13 · figures link to their source below

Side by side

Dialpad

$27/mo entry
Entry price$27/mo (Standard)
Free tierNo
HIPAA (BAA)Yes
SOC 2Yes
GDPRYes
Best forTeams that want AI call transcription and summaries built in at entry price

Ooma Office

$19.95/mo entry
Entry price$19.95/mo (Essentials)
Free tierNo
HIPAA (BAA)Yes
SOC 2
GDPRYes
Best forSmall businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage

Sources — Dialpad: dialpad.com (verified 2026-06-13) · Ooma Office: ooma.com (verified 2026-06-13)

Key features

Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)

Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations

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