Is Nextiva or Dialpad cheaper?

Nextiva has the lower entry price — Nextiva starts at $15/mo and Dialpad at $27/mo.

Does Nextiva or Dialpad support HIPAA?

HIPAA support — Nextiva: Yes; Dialpad: Yes. Confirm current scope with the vendor.

Nextiva vs Dialpad

A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Nextiva has the lower entry price — Nextiva starts at $15/mo, Dialpad at $27/mo. Free tier: Nextiva No, Dialpad No. HIPAA: Nextiva Yes, Dialpad Yes.

As of 2026-09-03 · figures link to their source below

Side by side

Nextiva

$15/mo entry

Entry price$15/mo (Core)

Free tierNo

HIPAA (BAA)Yes

SOC 2Yes

GDPR—

Best forSmall businesses wanting an affordable all-in-one UCaaS starting point

Dialpad

$27/mo entry

Entry price$27/mo (Standard)

Free tierNo

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best forTeams that want AI call transcription and summaries built in at entry price

Sources — Nextiva: nextiva.com (verified 2026-09-03) · Dialpad: dialpad.com (verified 2026-09-03)

Key features

Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support

Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)

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