Is Nextiva or Dialpad cheaper?

Nextiva has the lower entry price — Nextiva starts at $15/mo and Dialpad at $27/mo.

Does Nextiva or Dialpad support HIPAA?

HIPAA support — Nextiva: Yes; Dialpad: Yes. Confirm current scope with the vendor.

Nextiva vs Dialpad

A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Nextiva has the lower entry price — Nextiva starts at $15/mo, Dialpad at $27/mo. Free tier: Nextiva No, Dialpad No. HIPAA: Nextiva Yes, Dialpad Yes.

As of 2026-06-13 · figures link to their source below

Side by side

Nextiva

$15/mo entry

Entry price$15/mo (Core)

Free tierNo

HIPAA (BAA)Yes

SOC 2Yes

GDPR—

Best forSmall businesses wanting an affordable all-in-one UCaaS starting point

Dialpad

$27/mo entry

Entry price$27/mo (Standard)

Free tierNo

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best forTeams that want AI call transcription and summaries built in at entry price

Sources — Nextiva: nextiva.com (verified 2026-06-13) · Dialpad: dialpad.com (verified 2026-06-13)

Key features

Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support

Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)

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