Best VoIP Business Phone · head-to-head
Nextiva vs Dialpad
A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Nextiva $15/mo vs Dialpad $27/mo — Nextiva is cheaper to start.
- Free tier: Nextiva No; Dialpad No.
- HIPAA: Nextiva Yes; Dialpad Yes.
Side by side
| Nextiva | Dialpad | |
|---|---|---|
| Entry price | $15/mo (Core) | $27/mo (Standard) |
| Free tier | No | No |
| HIPAA (BAA) | Yes | Yes |
| SOC 2 | Yes | Yes |
| GDPR | — | Yes |
| Best for | Small businesses wanting an affordable all-in-one UCaaS starting point | Teams that want AI call transcription and summaries built in at entry price |
Sources — Nextiva: nextiva.com (verified 2026-06-13). Dialpad: dialpad.com (verified 2026-06-13).
Key features
Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support
Dialpad: Built-in AI call transcription on every plan (real-time); AI call summaries and action items; Unlimited US/Canada calling; SMS/MMS messaging; Video meetings included; Multi-level auto attendant; Call recording; Local number support in 70+ countries (Pro+); Multiple phone numbers per user (Pro+); SSO and SCIM provisioning (Enterprise)