Best VoIP Business Phone · head-to-head

Nextiva vs Ooma Office

A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Nextiva has the lower entry price — Nextiva starts at $15/mo, Ooma Office at $19.95/mo. Free tier: Nextiva No, Ooma Office No. HIPAA: Nextiva Yes, Ooma Office Yes.

As of 2026-06-13 · figures link to their source below

Side by side

Nextiva

$15/mo entry
Entry price$15/mo (Core)
Free tierNo
HIPAA (BAA)Yes
SOC 2Yes
GDPR
Best forSmall businesses wanting an affordable all-in-one UCaaS starting point

Ooma Office

$19.95/mo entry
Entry price$19.95/mo (Essentials)
Free tierNo
HIPAA (BAA)Yes
SOC 2
GDPRYes
Best forSmall businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage

Sources — Nextiva: nextiva.com (verified 2026-06-13) · Ooma Office: ooma.com (verified 2026-06-13)

Key features

Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support

Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations

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