Best VoIP Business Phone · head-to-head

Nextiva vs Ooma Office

A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Nextiva has the lower entry price — Nextiva starts at $15/mo, Ooma Office at $19.95/mo. Free tier: Nextiva No, Ooma Office No. HIPAA: Nextiva Yes, Ooma Office Yes.

As of 2026-09-03 · figures link to their source below

Side by side

Nextiva

$15/mo entry
Entry price$15/mo (Core)
Free tierNo
HIPAA (BAA)Yes
SOC 2Yes
GDPR
Best forSmall businesses wanting an affordable all-in-one UCaaS starting point

Ooma Office

$19.95/mo entry
Entry price$19.95/mo (Essentials)
Free tierNo
HIPAA (BAA)Yes
SOC 2
GDPRYes
Best forSmall businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage

Sources — Nextiva: nextiva.com (verified 2026-09-03) · Ooma Office: ooma.com (verified 2026-09-03)

Key features

Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support

Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations

← All voip business phone compared · Open data