Best VoIP Business Phone · head-to-head
Nextiva vs Ooma Office
A sourced, side-by-side comparison for voip business phone. Nextiva has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Nextiva $15/mo vs Ooma Office $19.95/mo — Nextiva is cheaper to start.
- Free tier: Nextiva No; Ooma Office No.
- HIPAA: Nextiva Yes; Ooma Office Yes.
Side by side
| Nextiva | Ooma Office | |
|---|---|---|
| Entry price | $15/mo (Core) | $19.95/mo (Essentials) |
| Free tier | No | No |
| HIPAA (BAA) | Yes | Yes |
| SOC 2 | Yes | — |
| GDPR | — | Yes |
| Best for | Small businesses wanting an affordable all-in-one UCaaS starting point | Small businesses wanting simple no-contract VoIP with broad US/Canada/Mexico coverage |
Sources — Nextiva: nextiva.com (verified 2026-06-13). Ooma Office: ooma.com (verified 2026-06-13).
Key features
Nextiva: Unlimited US/Canada calling on all plans; Multi-channel engagement (voice, SMS, live chat, social, email) from Engage tier; AI transcription and call summaries (Scale tier); Skills-based routing and journey orchestration (Scale tier); Inbound call center and advanced reporting (Engage+); Video meetings; Team chat; 99.999% uptime SLA; 24/7 customer support
Ooma Office: Unlimited calling to US, Canada, Mexico, and Puerto Rico on all plans; Virtual receptionist (IVR) on all plans; One free toll-free number included; Digital fax on all plans; AI call transcription and summaries (Pro Plus); Call recording (Pro+); Hot desking and call queuing (Pro Plus); Team chat (Pro Plus); No long-term contract required; 18+ pre-built CRM and business integrations