Best Whatsapp Business · head-to-head
Gallabox vs Respond.io
A sourced, side-by-side comparison for whatsapp business. Respond.io has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Gallabox $89/mo vs Respond.io $79/mo — Respond.io is cheaper to start.
- Free tier: Gallabox No; Respond.io No.
- HIPAA: Gallabox —; Respond.io —.
Side by side
| Gallabox | Respond.io | |
|---|---|---|
| Entry price | $89/mo (Basic) | $79/mo (Starter) |
| Free tier | No | No |
| HIPAA (BAA) | — | — |
| SOC 2 | — | — |
| GDPR | — | Yes |
| Best for | growing SMBs | multi-channel customer support |
Sources — Gallabox: gallabox.com (verified 2026-06-18). Respond.io: respond.io (verified 2026-06-18).
Key features
Gallabox: AI credits built into every plan for chatbot interactions; Broadcast contact limits by tier; Multi-channel (WhatsApp + Instagram + web widget); India-origin with USD and INR pricing
Respond.io: Omnichannel inbox across multiple messaging channels; AI Agents for automated conversations; Contact-based billing (MACs model); ISO 27001 certified infrastructure