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Smith.ai
Published pricing and capabilities for smith.ai, with each figure linked to the source page and the date we last verified it.
Last verified 1 source Price tracked since June 2026 verify in ledger
Among the 20 AI receptionists we track, Smith.ai is #16 cheapest of 20 at $385/mo for 200 inbound calls a month; the median is $160/mo. It publishes 7 plans; HIPAA: not published.
As of Sep 9, 2026 · figures linked to their source in the table below
- Cost @ 200 calls/mo
- $385 · on Pro — 150 calls/mo
- Plans published
- 7
- HIPAA
- Not published
- BAA
- Not published
- Bilingual
- Not published
- Last verified
- Sep 9, 2026
Cite this
A dated, permalinked record you can quote directly. This is the citable unit — the date and source are what make it a fact of record, not an undated vendor claim.
Smith.ai pricing — The Front Desk Review, as of Sep 9, 2026, https://frontdeskreview.com/ai-receptionists/vendors/smith-ai/
Permalink: https://frontdeskreview.com/ai-receptionists/vendors/smith-ai/
Plans
| Plan | Monthly | Included | Overage | Billing | Annual |
|---|---|---|---|---|---|
| Free 25 real calls a month at no charge, then $3.00 per extra real call — the dearest per-call rate on the ladder. 24/7 AI answering, recording, transcription and summaries, lead qualification and routing, AI scheduling, native integrations, analytics, Quality Studio. Self-service. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $0 base smith.ai verified Sep 9, 2026 | — 25 calls | $3.00/call | Per call | — |
| Pro — 75 calls/mo Entry paid bundle. Self-service: the card's own call to action sets it up without sales contact. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $150 smith.ai verified Sep 9, 2026 | — 75 calls | $2.50/call | Per call | — |
| Pro — 150 calls/mo Self-service. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $270 smith.ai verified Sep 9, 2026 | — 150 calls | $2.30/call | Per call | — |
| Pro — 300 calls/mo Self-service, and the same price and bundle as the Enterprise 300-call rung below it; the two differ in how they are bought and run, not in what they cost. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $500 smith.ai verified Sep 9, 2026 | — 300 calls | $2.17/call | Per call | — |
| Enterprise — 300 calls/mo SALES-LED: Smith.ai builds and runs the setup, and the card's call to action is to talk to them rather than sign up. Priced identically to the self-service Pro rung at the same volume. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $500 smith.ai verified Sep 9, 2026 | — 300 calls | $2.17/call | Per call | — |
| Enterprise — 500 calls/mo Sales-led. The page contradicts itself on this rung's effective per-call rate: the card and the desktop comparison table both show $1.60 per call with a −4% badge, the narrow-screen table badges the same rung −10%, and the page's own structured data says $1.50 per call at a 10% volume discount. $800 ÷ 500 = $1.60, so the visible figure is the one that reconciles; the badge and the structured data do not. The $2.10 recorded here is the published rate for calls BEYOND the bundle, which is a different number from either. Each bundle also publishes a test-call and a simulated-call allowance alongside the real calls, which this schema has no field for; only real calls are metered and only they are recorded here. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | $800 smith.ai verified Sep 9, 2026 | — 500 calls | $2.10/call | Per call | — |
| Enterprise — Custom (1000+ calls/mo) 1,000+ real calls a month, priced on application — no figure is published, so none is recorded. Sales-led. Month-to-month, 30 days' notice to cancel. Calls from Smith.ai's 20M-strong spam list are filtered before answering and do not count against the bundle, and up to 10% of calls can be credited off each bill as spam. | Quote | — — | Not published | Per call | — |
Price changes
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Integrations
- Clio
- Calendly
Provenance
Read from https://smith.ai/pricing/ai-receptionist in a headless browser on 2026-09-09, after the site's own staleness marker had been showing these prices as unverified since 2026-06-27. THE WHOLE LADDER HAD BEEN REPLACED, so this is a rebuild rather than a re-dating. The record held Starter $95 / 30 calls, Basic $270 / 90 calls and Pro $800 / 300 calls at a flat $2.40 per extra call. On the page today there is no Starter and no Basic: the tiers are Free, Pro and Enterprise, each paid tier carrying its own volume selector rather than being one fixed bundle. The entry paid price is $150 for 75 calls, not $95 for 30 — a 58% rise on a bundle two and a half times the size. The name collision was the sharpest risk in the old record: "Pro" now starts at $150, so publishing "Pro (self-service) $800" against today's page actively misled; $800 has moved to Enterprise and out of self-service altogether. The flat $2.40 overage no longer exists either — it is a six-step ladder from $3.00 down to $2.10, and $2.40 appears nowhere on the page. A free tier now exists (25 real calls, $3.00 per call after), which the record did not carry at all. The G2 corroboration this record attached to Starter was dropped with that plan rather than moved onto a successor: it witnessed a tier that no longer exists. A caution for whoever reads this page next: its pricing renders inside shadow roots, so a plain fetch and even a naive rendered read return a few hundred characters of cookie banner while the real page carries about 59,000 — this vendor cannot be checked without piercing them. Smith.ai also publishes a 6-month commitment plan promising rollover calls and a lower rate, with no figure attached, so nothing is recorded for it. Integrations: Clio and Calendly are named on this page today and are kept. MyCase and Filevine were confirmed on the June version of this page and appear nowhere on the rebuilt one; they were dropped rather than carried on a source that no longer says it, and they may well still be supported — the integrations page, not this one, is where that belongs. HIPAA, BAA and Spanish support are not published here.