Best AI Customer Support · alternatives
Best Gorgias alternatives (2026)
8 alternatives to Gorgias in ai customer support, ranked by entry price. Gorgias starts at $10/mo. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Cheaper than Gorgias: Help Scout, Tidio (Lyro AI).
- Free alternatives: Help Scout, Tidio (Lyro AI).
- Closest by price: Help Scout ($0/mo), Tidio (Lyro AI) ($0/mo), Intercom Fin ($39/mo).
Gorgias alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Help Scout | $0/mo | Yes | Yes | SMB and mid-market SaaS | helpscout.com |
| 2 | Tidio (Lyro AI) STALE · 2026-06-15 | $0/mo | Yes | No | SMB e-commerce | tidio.com |
| 3 | Intercom Fin | $39/mo | No | Yes | mid-market SaaS | intercom.com |
| 4 | Ada | quote-only | No | Yes | large enterprises (300K+ conversations/year) | ada.cx |
| 5 | Decagon | quote-only | No | Yes | large enterprises with high support volume | decagon.ai |
| 6 | Forethought | quote-only | No | Yes | mid-market to enterprise SaaS | forethought.ai |
| 7 | Sierra | quote-only | No | Yes | large enterprises requiring heavily customized AI agents | sierra.ai |
| 8 | Yuma AI | not priced monthly | No | — | Shopify and DTC e-commerce brands | yuma.ai |
Data current through 2026-09-02. STALE marks a row with at least one plan we have not re-checked at its source in over 30 days. 1 of 8 rows above is marked. Compare any two directly on the AI Customer Support index.